W Mexico City

252 Campos Eliseos , Mexico City, Mexico - Polanco
4.2
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Penthouse, 1 King Bed, Non Smoking, City View
387 sq ft
Bathrobe
Designer toiletries
Grab bars
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Penthouse, 1 King Bed, Non Smoking, City View
Flexible Rate
hotel room image
Suite, 1 Bedroom, Non Smoking
678 sq ft
Complimentary tea & coffee
Mini-bar
In-room massage
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Suite, 1 Bedroom, Non Smoking
Flexible Rate
hotel room image
Suite, 1 Bedroom, Non Smoking, City View (Corner)
505 sq ft
In-room massage
Smoking rooms
Valet laundry
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Suite, 1 Bedroom, Non Smoking, City View (Corner)
Flexible Rate
hotel room image
Room, 1 King Bed, City View
387 sq ft
Internet access (surcharge)
Internet access
Internet WIFI
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Room, 1 King Bed, City View
Flexible Rate
hotel room image
Room, 2 Queen Beds, City View
387 sq ft
Bathrobe
Designer toiletries
Grab bars
show more
Room, 2 Queen Beds, City View
Flexible Rate
hotel room image
Room, 1 King Bed, City View
387 sq ft
In-room safe
Air conditioning
Safety deposit box
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Room, 1 King Bed, City View
Flexible Rate
hotel room image
Suite, 1 Bedroom, Non Smoking, City View (Corner)
538 sq ft
In-room massage
Smoking rooms
Valet laundry
show more
Suite, 1 Bedroom, Non Smoking, City View (Corner)
Flexible Rate
hotel room image
Room, 2 Queen Beds, City View
387 sq ft
In-room safe
Air conditioning
Safety deposit box
show more
Room, 2 Queen Beds, City View
Flexible Rate
hotel room image
Room, 1 King Bed, City View
387 sq ft
Complimentary tea & coffee
Mini-bar
In-room massage
show more
Room, 1 King Bed, City View
Flexible Rate
hotel room image
Room, 2 Queen Beds, City View
387 sq ft
Bathrobe
Designer toiletries
Grab bars
show more
Room, 2 Queen Beds, City View
Flexible Rate

Location

With a stay at W Mexico City in Mexico City (Polanco), you'll be within a 5-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. This luxury hotel is 0.2 mi (0.4 km) from Auditorio Nacional and 0.3 mi (0.5 km) from Chapultepec Park.

252 Campos Eliseos , Mexico City, Mexico - Polanco

Amenities

General services

  • Wedding
  • Babysitting
  • Multilingual staff
  • Daily newspaper

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

General amenities

  • Air conditioning
  • Disabled access
  • Elevator
  • Roof terrace
  • Safety deposit box

Entertainment & Leisure

  • Children's playground
  • Disco

Dining

  • Restaurant
  • Breakfast
  • Bar

Business facilities

  • Business centre
  • Conference facilities

Room services & amenities

  • Room adapted to disabled people

Wellness facilities

  • Spa
  • Massage
  • Sauna
  • Hammam
  • Turkish bath
  • Fitness centre
  • Beauty salon

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 01:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Mexico>Mexico City>Polanco
Number of rooms
237
W Mexico City

Reviews

  • Tripadvisor Reviews (1505)

4.2 /5This average is based on 1505 reviews

Cleanliness
Sleep quality
Value
Service
Location
G
G2608XLjonathanpSanta Monica, California May 2026

Dirty and dated. Avoid

Nice exterior. Everything else is dirty and very dated. The room reminds me of a kitschy old motel in Vegas. This is not a 5 star hotel.

A
Advisor12345678910Tallinn, Harju County March 2026

Tipping is mandatory!

We have stayed in many different W Hotels around the world. This particular hotel is located in a somewhat older building and perhaps is not as new or trendy as some W Hotels in other countries. Howev...

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5
554ldNew York City, New York February 2026

Comfortable, Stylish Stay in a Great Neighborhood

We stayed at the W Mexico City for one night last November after our flights were unexpectedly cancelled, and it turned out to be a very pleasant experience. Our room was spacious, beautifully design...

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G
G8089GDsamk February 2026

Extremely poor service and guest experience

Impossible to count the number of things wrong with this hotel. Oh and btw, we are Ambassador members at Marriott who had booked 3 rooms and this was our experience: 1) Upon check-in, our room categ...

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J
Joanna013New York City, New York January 2026

good price but not up to the standard of other W's, don't be fooled by the "5 stars"

My husband and I stayed at this hotel for one week to visit Mexico City. Overall it was not up to the standard of other W hotels and we were disappointed. Here are our pluses and minuses: Pros: -go...

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