Amazing staff that is quick with suggestions and also requests for additional towels and a service need. Bathrooms have frosted glass as walls so if you are sharing a room with a group of friends, don't be shy.Comment of B. Shannon , United States the 2016-02-17
"Super cool rooms and perfect location..."
We absolutely loved this hotel! The decor was quirky cool and the whole place was super clean. The staff were always friendly and helpful. We loved the location too. It's in the French Quarter but is easy to walk to places outside of this too. Couldn't fault this place at all :)
Location...location....location That's where it ends. Not up to the standard that it is expected of a W. Staff was inattentive or just poorly trained. With so many other choices in the same price range in NO you are much better off someplace else.
"Fantastic Hotel! Great Location!!"
This hotel is fantastic! The staff are super friendly and very helpful. We enjoyed our time in the beautiful pool and courtyard & the room was great. The hotel is in a great location too, a very short walk from Bourbon Street but far enough to away that it's nice and quiet. It was hard to leave, thanks for a great vacation!
Our stay at the W French Quarter could not have been better. From the valet attendant on, all staff were friendly and welcoming. All public areas are clean and smartly appointed. Our room had a modern "rock star" vibe, was nicely furnished, with a comfy bed and ample space to get ready for our night out. As the Quarter can be quite lively, you wouldn't know it by how quiet our room was. The rate we paid was more than reasonable given the excellent location of the hotel and above average quality of the property/staff. Will definitely return, this is our "go to" hotel in New Orleans...
"Not your typical W Hotel"
Boutique hotel in the middle of the French Quarter (booked via Hotwire): Valet is $40/night but worth it since there is hardly any parking Check-in-simple and quick Room- king size bed took up most of the room..modern decor but still very old building. The carpets need a good cleaning, as well as the tile in the shower. The bed was comfortable, but platform; which I don't usually enjoy. Thin walls-could hear movement of neighbors Courtyard & pool- would have been nice to relax in by the fire, but it was not clean. Guest trash everywhere. Location- a few blocks away from Jackson Square and Cafe Du Monde (which is why we drove to NOLA.) Overall experience-The hotel needs an update. pleasantly located in walking distance of many NOLA attractions. Not sure I would pay the full price for stay if I had to.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM