Amazing staff that is quick with suggestions and also requests for additional towels and a service need. Bathrooms have frosted glass as walls so if you are sharing a room with a group of friends, don't be shy.Comment of B. Shannon , United States the 2016-02-17
Courtyard with beautiful pool and lounge area. The hotel location is great and you can walk almost everywhere. Very modern clean cozy. Walking distance to Bourbon street and Jackson square ! Staff are friendly
"St Patrick's day long weekend "
First time staying at W. second time in NoLa. The place was great. The staff was generally very helpful and nice. On Saturday they hosted an event for fashion week. The place was packed with a bunch of insta-try hards taking selfies and drinking $10 bottles of smart water blocking the elevator. The evening valet helped me keep my cool though. He took the car and got me to the elevator. The staff makes this place great and worth the price. The tv didn't work during march madness, an engineer came up right away, fixed it, was polite and refused my tip! He refused money. Class act staff, I genuinely mean that. The daytime valet Quentin was legit too! He remembered me, gave suggestions and was just an all around nice person. The hotel has a weird layout but it's the French quarter, I get it. The rooms are nice. Decent mini bar. Excellent location. Some of the best hotel staff I have ever encountered, and hands down best valet I've used. Also, I got a little drunk and puked in the elevator. That's my bad....
Rooms are nice, location is great, if you want to stay at a place with a great pool, this is not for you. Again, this is all about location, it is centrally located, great spot to walk everywhere and we actually just out of our balcony caught an amazing musician playing sax randomly at midnight, it was eerie and beautiful and emotional, why I love NOLA! Restaurant onsite is also great.
"Gorgeous hotel in excellent location!"
Don't be nervous about staying here, despite some of the sketchy reviews! We had an excellent stay here. The rooms were clean, modern, and beautiful, and the property was quiet at night. Front desk employees were extremely welcoming and helpful. The hotel is conveniently located, within a 5 minute walk of almost everything we wanted to see in the French Quarter. And the food at SoBou is fabulous - don't leave without trying the gumbo. We would absolutely stay here again! The ONLY downside is the lack of restroom privacy, as other reviews have noted. There is just frosted glass and you can see/hear everything in there. Not sure why this is the trend for many hotels lately but it's extremely unappealing.
"Great Hotel and awesome location"
We recently stayed at the W Hotel for our first trip to NOLA and Mardi Gras (four women). This was the perfect hotel as far as vacinity! Lots of restaurants, galleries, boutiques within walking distance. Rooms were quiet as Bourbon Street was close but not too close, so you could get some sleep. Hotel staff were friendly and they have great bartenders and a great ambiance in the bar. Food was good too! The rooms were a little small, so be careful when booking a room...they have different names based on square footage. I would get a balcony room, facing the courtyard/pool, if we stayed there next time as we only had one little window and it felt a little small. Bed was extremely comfortable and very clean. There is also a liquor store a block down, so easy to get a bottle of wine for the room. Overall, great stay!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM