Amazing staff that is quick with suggestions and also requests for additional towels and a service need. Bathrooms have frosted glass as walls so if you are sharing a room with a group of friends, don't be shy.Comment of B. Shannon , United States the 2016-02-17
Wonderful. The best place we had dinner in New Orleans. Tina is the best. I recommended the place to all my friends. The dessert of pudín was the best I ever tasted. It has a warm ambient. All the personal are very friendly.
"My favorite boutique hotel in the French Quarter!"
I have stayed in a few French Quarter hotels and this is my first choice. The staff is great...especially Quentin who was friendly and very accommodating during my last stay - more than exemplified the W's "whatever-whenever" motto! My room was adequate in size (larger than some in the French Quarter!) and functional, very clean with upscale décor and a very comfortable bed. The bathroom was a bit small (once again, larger than some in the French Quarter) but very nice and super clean with many amenities. Breakfast was very good. My experiences have always been wonderful - I highly recommend you try this hotel!
This hotel was in a great location in French quarters. Within blocks of the main strip of town, although you are also steps away from Shops and restaurants. We had breakfast at the hotel and it was delicious. Room service was terrible. When I called, the woman on the phone was relaying my order to another person next to her and guess what happened''....They messed up the order and didn't give utensils to eat. It was frustrating. The hotel also seemed to have college kids working there the whole time we stayed there. It seemed that there was no authoritative figure in the whole hotel. I'd probably try another hotel next time. Hope this review helps!!
"Small, Noisy and too close for comfort."
Property has a nice appearance, beautiful courtyard. Overall, very expensive for what it is- and isn't. Rooms are very small and in my opinion, not very functional. Bathroom is super small and very poorly lit. The noise and lack of privacy is a HUGE turn off. I could hear my next door neighbor snoring and watching tv and even what sounded like receiving a fax in the middle of the night. Based on what I can hear, I feel there is no privacy, which is unfortunate based on the cost. Very LOUD overall - Very loud guests in hallway (Yes, I realize it is New Orleans).... I agree with other reviewers- this was not a normal W experience.
"Great boutique hotel in heart of French Quarter"
Stopped at the W for one night, great location! Small lobby area, but in the morning the staff puts out great coffee for the guests, and the parking is secluded in a private lot which is a bonus in New Orleans. Rooms are smaller, but well-appointed with amenities and neat chich design. Recommended for those wanting to stay in a quiet hotel away from hustle-and-bustle on Canal Street. Didn't end up using pool, but there is a quaint outdoor courtyard with fire at night.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM