"Fun hotel in a great part of town"
The hotel maintains all the unique elements of the W brand but doesn't go overboard. Located in a great central part of town the hotel offered comfortable accommodations (probably one of the largest bathrooms I've seen in a standard hotel room in a long time). Wonderful rooftop pool and an elaborate breakfast offering made it for a very enjoyable stay. A handful of wonderful restaurants located across the street (try "Tiramisu"). Will certainly stay there again if I end up in Santiago.
"Great hotel excellent customer service "
Just stayed at the W. Great rooms, very nice pool area and first class gym all in a very trendy and upscale area. Customer service was fantastic. Perfect place to stay in Santiago. Breakfast buffet also impressive with freshly squeezed detox juices etc.
I am lucky enough to spend several nights a year at the W Hotel in Santiago and I have to say that it just keeps getting better and better. A part from the great location, specially for the business traveler, service is great. I can always rely on the concierge with my reservations, and I have made Whatever Whenever run every kind of errands for me, which always frees up some time for me, Also there is always good recommendations by the Insider there. Occasionally my wife and family join me on my trips, and the people at W go out of their way to make their trip special! I will keep coming back again and again when I am in Santiago,
"Good as always!"
The W was great, as it always is! Trendy, excellent service, good food, spacious rooms. The only reason for 4 stars is that I thought the pool area was too small for the amount of people and the spa treatments weren't so good. Otherwise, the hotel was good and I would recommend it.
Decoration is cool, ambient is cosy and modern, food are great, service is perfect... it is all good, the only thing to complain is that I dont know why people don't close their doors, thet beat than so all the time you hear strong noises from doors, someone told me that is a thing of yougsters but I think is bad education, but the Hotel is great!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM