of TripAdvisor Travelers recommend this hotel
"Weak at Best"
messy check in. no spg 100 acknowledgement or even spg mention. downgraded to a room and I had to ask why my reservation was odd until it was realized that I booked a suite originally. no upgrade given but they had multiple reservations under my name which was highly incorrect. lastly I had a nice note from the manager, but he was at the front desk next to me while I had to wait beyond 6 people checking in and still had no help from him directly. the note at that point in the room feels very generic and honestly very lackluster. More so going through the motions than really delivering an authentic + quality experience that one frequent customer would expect. extremely underwhelmed sadly and wished that the property could deliver more. NOT recommended.
"Nice, clean and modern hotel with a great Happy Hour!"
Everything felt clean and modern. The bed was really comfortable and I was thrilled with how dark the shades made the room. The Happy Hour was great!! I never drink whiskey, but took a chance on their Whiskey Sour and it was awesome! I liked the fireplace in the lobby and all the couch seating. Perfect location. Would definitely stay again.
"Awesome night at the W Seattle!"
Amazing night at the W in Seattle. I didn't know what to do for my wife's birthday and she has spent most of the year fighting cancer. I made reservations and connected with the staff at the hotel who made it a truly memorable weekend. We even got a tray of truffles delivered to our room! We ended up ordering room service and just hanging out in the room. Food and drinks were delicious! Love the location and its walking distance to shopping and all of the downtown Seattle stuff. Parking is a pain but just pay the price and have them valet park, its worth it!
"W Seattle does not disappoint"
We stayed at the W for one night in November before going to a Seahawks game. I have stayed at the W couple of years ago, and thought it was a great surprise that my bf booked that hotel again. Location I enjoyed the location of the hotel. It is in the core of downtown - 10 minutes to the pier, 10 minutes to the shopping area, around 15-20 minutes to the stadium (I have been told that I walk super fast - so do not hold me 100% accountable on the walking time). One of the main things I take into consideration is how many convenience stores are around and there is one target couple of blocks away - which is great! Parking You probably have read in the other reviews that parking is ridiculously expensive and from what I know so far is that they are going to revisit it. We were planning to go ahead and parking there so that we do not have to worry about leaving our car and belongings during the game but found that there are actually quite a few public parking buildings around the corners. We ended up paying $60 for 1.5 days (one overnight and half a day) which is the equivalent of one night at the W. Parking attendant was great as he made sure we were informed of the pricing, and when we decided to go elsewhere, he did help us get out of the tight parking entrance! Yay customer service! Customer service Oh they do have one of the best customer service staffs ever! First of all, as mentioned, the parking attendant was super helpful. Then we met Sascha (I hope I'm not spelling her name wrong). She welcomed us with a smile, asked us about the purpose of our trip, provided us with some information about the hotel - really genuine desire to help. When we got our key (check-in was a breeze), we asked her about a restaurant reservation thinking that she might direct us to the concierge, but she took the time to double check for us to see if it was possible or not. Also very nice touch is that they change the rug in the elevator to "Good morning, afternoon, evening" depending on the time of the day. Small but very nice touch! Hotel + Room Not sure if it was because we are Starwood member, but we got upgraded and the room was stunning! Very modern and funky! The bed was quite comfortable as well as the pillows. All the standard amenities are available - safe, bathrobes (this is totally my list of priorities), hair dryer etc. and I love the products they use for the bathroom. The room itself has an interesting layout but it is super comfortable for 2 people and even if we had some guests who would join us before happy hours, it would comfortably fit everyone. The hotel itself is quite contemporary. They have a bar/lounge right at the entrance and the check-in area is a bit tuck away. Plenty of space to sit and chill. I believe that they also have dj at night - so the common area does transform into a trendy lounge! On the overall, I am super happy I made it to the W Seattle again. One thing I would suggest is have a check-out box for the keys. I believe they had one on our floor but we did not see it. Sunday morning was a bit busy, and we eventually found out that we could just leave our key if we are okay with receiving a receipt by email later on.
"Incredible Property with Unbeatable Service"
We hosted a four-day conference for 200 attendees at the W Seattle and it was an amazing experience. From the planning to the execution the W Seattle were the perfect partners. The property itself was quite modern and stylish. The event was exceptional, no detail was too small and no request too big for them to handle. Tiffany Pesce oversaw the event and was an absolute pleasure to work with. The banquets team was professional and quick to respond. The event would not have been the same without the incredible AV. The PSAV team lead by Dustin Fieser was the best we have ever worked with. Everyone was top notch and always available to assist. Could not have asked more for a venue! Looking forward to hosting future events at W Seattle!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM