Hotel muy recomendable delante de la playa, a pocos pasos de Ocean Drive y Lincon.Comment of B. GUSTAVO , Spain the 2016-04-06
Excellent location and brilliant service BUT why do they have to charge for wifi in rooms in the 21st century when wifi should be free??Comment of B. Wahida , United Kingdom the 2014-05-22
"Best service "
Best service all the employees are very attentive . Great place to vacation. If you just want to relax for a weekend this is the place to go. Go to the wet bar and see Maria Soie she is one of the servers at the pool you will love her.
"Not what one would expect for the price"
The W is getting a little dated but still nice of course. The service is very good.The pool area and chairs are not enough for the guests.We went by the pool at nine o'clock and everything was taken.One should come at six am to get a spot. In my opinion the hotel is overpriced for what it has to offer.
Stopped in here for a wine however they have the most beers on tap that I have ever seen Wine was on the expensive side and the beers were well priced At the time the Miami boat show was on so lots of people around
If I could give zero points I would. Truly a bad decision to stay at the W Hotel. Service is non-existent. While their staff means well and were friendly, there's not enough to handle things as they should be. Service was slow, slow, slow to the point of being non-existent. Three of the five days we were at the hotel we had to call to have our room cleaned and outfitted as it should be. I guess vacuuming the floor and making the bed is considered cleaning the room. Forget about replacing towels and amenities. Apparently that's optional. Also forget about enjoying the pool if the weather is nice. It's far too small for the number of rooms. The staffing issue I mentioned is clearly an issue at the pool as well. All of this coupled with the fact that residences of the W Hotel get preference means that us fare paying customers are left to fend for ourselves. We thought that renting a cabana would help - not! Despite spending a few hundred dollars for a weather beaten hut, service was still poor. I could go on however it's too painful. Worse decision I've made in a while - deciding to stay at the W Hotel. There are much better choices.
فندق نظيف وغرفه واسعة وعالشاطئ ع طول . قريب من Lincoln road لكن بعيد من الأماكن السياحة والمهمة مثل الاوتلت . النت مجاني وسريع We stayed at W for 3 nights. The lobby and room are clean and view of room was breathtaking 😍😭💘 . But no one of the important attraction near from hotel except the beach . That provide free wifi And few staff at reception which lead to late check in \ out.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM