Hotel muy recomendable delante de la playa, a pocos pasos de Ocean Drive y Lincon.Comment of B. GUSTAVO , Spain the 2016-04-06
Excellent location and brilliant service BUT why do they have to charge for wifi in rooms in the 21st century when wifi should be free??Comment of B. Wahida , United Kingdom the 2014-05-22
"Exemplary hotel and service"
Highly recommend this W hotel. Have stayed at SPG hotels in Europe, UK, USA and Canada. The service from checking in with Rachel on Front desk to the excellent personal services provided by our personal insider concierge, Gabriela and even the poolside server Evelyn, who was pleasant and extremely attentive. These three employees made one feel more than just a hotel client. Clean, fantastic ocean balcony views, lush oasis. Close proximity to Lincoln Rd shopping area. 10 stars all the way.
"Amazing - Our Beach Home"
Having stayed at this property several times in the last few years it really is feeling like our beach home! The property itself is amazing with stunning views and great location but the thing that makes it for us is the staff! Before we even arrive they make us feel welcome checking details of what we may need to make our next stay more memorable, trying to keep us in the same suite as last time so it feels more and more like home. It is touches like this that make somewhere stand out and make us want to keep going back! We cannot wait to return and wish we could get back quicker!!
"Best trip in a LONG time!"
I was blown away by this hotel - Incredible property, fantastic service, great location - everything you could want and more for either a business or personal trip! Hit the beach, grab a bungalow, and waste the day away with A+ service and a beautiful view of SoBe. Or hang by the pool in a cabana, enjoy the tunes and great drinks. Drinks at the Library are fantastic and great scene at WALL on tuesday night! This hotel has easily some of the nicest and largest rooms I've stayed in - it felt more like a 2 bedroom condo then a hotel room with the full kitchen, wall to wall doors opening to the double balcony, and large bathroom. The GM Greg runs a great staff and they went above and beyond to make our stay special - special thanks to John Evans for all his effort! Meeting facilities were also superb, with a warm & modern feel combined with a fantastic art collection throughout the property that really created a unique vibe. They were accommodating of our large group (125 people) and over achieved in every sense of the word.
Wonderful Hotel. Location in South Beach is Top Notch. The Beach Area is fantastic and large. If you don't want to sit by the beach the pool is an amazing area. The area is large and service is great. The rooms and service are very good. Above any expectation you would have of W Hotel. I don't mean anything by that. It's just that this W is a cut above. The service is also very good. I would go back here anytime.
"Wow great experience"
Stayed the weekend had a great experience started with a great hotel room and then there was the pool...!!! Victor Avila this server I should say person will make your experience at the hotel pool personal... started off slow till Victor came to see if I was alright and let me tell you he Took care of all my needs made sure I was taken care of through out my whole stay really was a personal experience I want to say thank you again to victor who turned my alright pool experience to a fantastic one so remember everyone when at the hotel W pool ask for Victor and this gentleman will make sure you are overwhelmed with his service Thanks
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM