Excellent hotel in an excellent location. I have two comments to the hotel. 1.Internet payment too expensive. 2. Breakfast is excellent but not enough rich hotel such a high level.Comment of S. Ilan , Israel the 2015-01-24
Really high class hotel. On arrival there is a concierge ready to take your bags. The reception staff were very pleasant and really helped me as I was having problems with my bank card. The room was really something, really nice bathroom and the bed was outrageously comfy. I totally recommend staying here, I only wish I had spent more time in the hotel to explore it a bit. Stephen :)
"Relaxed ambience "
Spent three nights at this grown up hotel which matched my expectations of a hotel of this category. The reception is lush and welcoming & the staff were more than helpful. The restaurant where I had my breakfast was the perfect environment to start the day. Beautifully cooked breakfasts. We also had cakes each afternoon. Wow. Spa/pool /Jacuzzi ... they were well run & had a relaxing vibe. I felt rejuvenated. My room was just right. I liked the idea of watching television in the bath 😊 Well done to everyone who made my trip and stay that much more enjoyable & relaxing. Highly recommended.
"Great rooms, nice hotel, average service"
Long weekend away and the hotel had a deal on which was worth taking up. The rooms and view were great, the service was average. The cleaning standards were poor. It has just opened so hopefully these were just teething problems.
"Excellent hotel vs. average service"
A fantastic hotel perfectly located next to Kurfürstendamm and Zoologischer Garten. The unique WA Art Deco interior design is amazing, I especially liked the Lobby as well as the Lang Bar. Also the rooms were furnished with attention to detail and a spacious setting. The bed was extremely comfortable with an excellent linnen and choice of different types of cussions. Also the bathroom met very high expectations. Some downsides: There is definitively room for improvement in terms of service and communication: They informed me on sight that the Library Lounge is closed due to refurbishment (caused by water damage), even though I made an online reservation the day before. Some of the staff was not even aware of the temporary closure. Upon checkout the reception staff intended to charge somebody else's bar expenses to my final invoice. I had to explain myself, followed by a lukewarm excuse. Mistakes can happen but at a hotel of such standard I definitively expect people to apologize properly and more professional. All in all a fantastic hotel with average service.
"Great Hotel, Great bar and Bartenders"
Stayed in the Waldorf with a friend and I have to say the place was brilliant. Great location. We went to the Lang bar a few times during our stay and I have to say the bar and the staff were just fantastic. the staff in the bar were helpful with any questions we had and the cocktail were simple delicious. the Waldorf was the highlight made with a unique chocolate vinegar. will definitely be back
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM