of TripAdvisor Travelers recommend this hotel
We arrived early & our room was ready, the concierge were really helpful, took our car, bags, & remained very helpful throughout our stay. It was my Birthday, on arrival to our room we had Champagne & Chocolates waiting. Our room was big, bright, clean & had a great view of the castle. We used the leisure facilities including a full body massage, that was wonderful. Breakfast in our room was delivered promptly, more than enough & very fresh. This hotel is huge, grand, quiet & comfortable, & its interesting history is everywhere. The Staff can't do enough for you, I would highly recommend this Hotel, its standards remain very high throughout. Great location with the city on its doorstep. We shall certainly be back.
"Long weekend with the family"
The Caledonian is a beautifully grand hotel in the centre of Edinburgh. Nothing is too much trouble for the staff and any problems, no matter how small, are resolved extremely quickly. The hot tub was not working which was disappointing and should've been pointed out when we checked in but other than that everything was fine. We had breakfast in our room one morning which was a little pricey but the quality and timeliness of the food was good. All in all our lovely hotel that we would recommend and stay in again if we returned to this lovely city.
My wife and I have just spent another one of our infrequent overnight stays at this hotel in Edinburgh. We had an exceptionally good experience once again and every member of staff was a real credit to the Hilton name. From our arrival at reception, everyone was very kind and extremely efficient with a friendly smile. We had dinner in the Pompadour Restaurant and even though we used a voucher, we were treated like VIPs the whole time. At the Pompadour, all of the staff members individually were wonderful, always polite and friendly and we loved chatting to each of them.They all seemed to really enjoy their jobs and were naturally making our experience a joyous one. We were very pleased to meet up again with Eric. We had previously met him on 5th January when we had lunch (also with a voucher) and he was as enthusiastic and friendly as before. It was a really friendly atmosphere which enhanced the overall experience tremendously - much more than just a simple 'dinner for two'. The food of course was out of this world, and naturally, we over-ate but this was also part of the pleasure of the evening. The next morning, the breakfast experience was just as good and the individual members of staff were all wonderful and a joy to be with. However, we did notice the total ignorance of one or two guests who treated the staff with indifference. Why do some folk do this''' We cannot thank the staff enough for providing the service well over and above that expected.
Very nice hotel gorgeous setting with lovely paintings and atmosphere. Amazing views of the castle and centre. Safe on hand 24 hours and was a lovely bar area. However the music played throughout the hotel is very distracting and loud. Would stay again.
"Lovely hotel in a good location"
I stayed here for my birthday in July and the hotel had left a bottle of sparkling wine. The room itself was well presented, a little odd shaped (junior suite) but provided the facilities that we needed. Breakfast was a combination of buffet and menu and food was superb. Gym was good and has a decent swimming pool. Location was excellent which is the end of Princess Street and a short stroll through the park to the castle. Would recommend a visit although a little on the pricey side.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM