of TripAdvisor Travelers recommend this hotel
"New York Lifetime Trip"
Had a great stay, very friendly staff. Our room was lovely spotless and fine bedding, Near to all amenities 15 minute walk to Times Square.No breakfast but fresh muffins and coffee in the lounge up to 9.00 am
"Amazing stay before the revovations"
We stayed in 25R amazing Suite overlooking the Empire State Building. Last meal at the Iconic Bull & The Bear My husband and I ended up being Hilton Grand vacation Club Owners. Excellent investment. Will miss the NYC Waldorf very much.
"A goodbye night ..."
just to honor so many important events in my life held here. The room was fine, service was excellent, and we enjoyed 16 hours in the room and wandering the halls before the place closes for the next three years. :(
"A New York institution needing just a bit of love..."
Having stayed here previously, I thought it might be a good idea to stay here once more before when I heard its as closing - fortunately I had the chance to in my last New York trip. As many have said, the hotel does feel quite dated. While many say that this is the kind of experience you get at the Waldorf Astoria in New York, there’s a contrast between giving a historic feel/old world glamor that is well done and one that just feels a bit run down. Unfortunately, the Waldorf started to feel like this. The lobby of the hotel is breathtaking and gives you a feel that you’ve stepped into yesterday. The doormen, porters, and hotel staff cannot be faulted at all - wonderful, attentive, and some of the best I’ve dealt with in the Hilton portfolio. The exhibit of the history of the Waldorf Astoria through the decades was also something that was incredibly well done (despite looking a bit neglected). Unfortunately, once you left the lobby, things tended to downhill right from there. While the rooms were massive, the paint was peeling off from the ceilings, the bathroom was feeling neglected, and the fixtures felt old. The business center was a bit of a let down as well - it's co-branded with FedEx and, as such, charges for every activity you can imagine (unlike other Hilton portfolios where most business center services are free - e.g. Conrad, DoubleTree, Hilton Hotels). It was all the little things that were beginning to show. The worst part was the A/C… It was either too hot or too cold and unfortunately, because it was all centrally controlled (due to the design of the building), there was no thermostat to adjust the temperature. The best you could do was “turn the fan off” using some hidden “service like” control panel. This made it really hard to sleep in winter when, after coming in from the cold, you felt somewhat like you were in a sauna after being in the room for 20 minutes. Do I regret staying here' No, probably not! Despite the shortcomings, staying here was about experiencing a New York institution once again.
"THE GRAND DAME CLOSED MARCH 1, 2017. WE MISS HER ALREADY."
When we heard this place was closing, we had to visit her once more. We were there the last weekend. We understand it's being converted to condos. Supposedly, a "boutique" hotel will re-open. I hope they don't ruin the lobby, Peacock Ally, or the Bull and Bear. I don't know if the unions made the hotel less profitable than condos or what. But I loved staying here year after year.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM