Waldorf Astoria Orlando is surrounded by the Walt Disney World® Resort, just minutes from Disney® Theme Parks, water parks, and the Disney Springs™ Area. World-class shopping, arts and entertainment venues, and the best of Orlando’s exciting attractions are all within a short drive of the hotel.
Great hotel.Comment of G. Ernesto , United States the 2016-08-08
Chose to stay here for my girlfriends birthday and we were happy we did. By far the best service we have received at any hotel yet. Everyone on staff were extremely friendly. Bus shuttles to Disney were on time and ran smoothly. On a side note One of these days I actually hope being gold actually gets me a room grade so far it hasn't happened I'm not sure if digital check in hurts my chances. My room was ready around 10am which was a nice surprise. Spent time at the pool and got a few drinks from Aquamarine, Rich is a hardworking fast bartender just didn't know there was a difference between silver captain Morgan and white captain Morgan. Staying at this hotel also gives you access to bonnet creek next door which has a nice pool and lazy river to use. The hotel and grounds are beautiful and service was fantastic. Be careful not to leave any food on a table in your room as housekeeping will probably throw it out We had a box of pizza left on the table expecting to eat it when we got back from Disney along with an open bottle of water, but both were thrown out when we had returned that was a little surprising and disappointing. If you're looking for a nice atmosphere with fantastic service this is a very nice hotel to choose.
"Outstanding Service, Cuisine, and Luxury Accomodations"
We held an event at the Waldorf and stayed at the hotel for a week. What an excellent experience! The personal and outstanding service started as we checked in. Bell Captain Ryan was outstanding with several complicated and large luggage requests for several family members. Naketrice was a rock star as the even director for the Waldorf. Every aspect of the hotel was excellent, from the restaurants, to the room service, to the valet parking, to the front desk personnel and bell station. I highly recommend the Waldorf for holding an event and for a vacation or business stay.
"It's time to update the rooms....."
This was a return stay for me and the lobby was still stunning, the staff still impeccably friendly and helpful, the property perfectly landscaped. The rooms, however, were starting to get a bit tired. While clean and well appointed, the desk was limited on plugs (for a business traveler, that's pure hell...finding outlets around the room), the bed was comfortable, but the desk, dresser and chairs were showing a bit of wear...including scratches, etc. The lampshade on one of the bedside table lamps refused to stay straight and the curtains were located behind the sofa requiring a yoga pose to reach and open to let the sunshine in each morning.
"Horrible horrible horrible and even worse is the service from the management."
I was put into a room well pictures can describe the condition as you can see. To make matters worse the hotel decided to paint the room with ME IN IT. So now i have a sick 6 year old from fumes and the hotel sending me a text to be cautious so i don't mess up there wet paint. What a disgrace of a hotel they should close the doors until they get real management,
"Excellent All Around-Went Out of the Way to Help My Family!"
Many unexpected events led my family of 5 to the Waldorf Orlando on a late Wednesday night. We had no housing at the time and every hotel in Apopka and the nearest area was totally booked that night. I had to teach a class early the next morning and just needed a room for 1 night. Stephanie Weise exceeded our expectations with finding us accommodations she even called around to see if we were getting the best fit and value. While we waited the staff interacted with my little ones and gave them post cards to send back home. It was such a long day to have this kind of attention and service when the desk was busy was unexpected. Our 1 night stay turned into 4 nights. We had a suite and an adjoining room. They were cleaned to perfection as if we were the first to ever stay there! The room service was fast and servers set up my breakfast every morning in front of the window, where I enjoyed the view of the golf course and pool. Each night we watched the fireworks from our balcony. My husband and 3 year old enjoyed the pool and the service pool side was once again exceptional. It was as if the staff everywhere were waiting to anticipate our needs. Most luxury hotels in Orlando can provide similar amenities but the staff is what sets a particular location in a different class. Stephanie and the other staff members should be commended because they have totally changed my definition of top personalized service. This hotel lives up to the legend that the Waldorf Astoria is. I could go on and on about how this is hands down the best hotel in Orlando but I will say if you are looking to spoil yourself and loved ones, if you are looking for a truly extraordinary experience STAY HERE!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM