Waldorf Astoria Orlando is surrounded by the Walt Disney World® Resort, just minutes from Disney® Theme Parks, water parks, and the Disney Springs™ Area. World-class shopping, arts and entertainment venues, and the best of Orlando’s exciting attractions are all within a short drive of the hotel.
Great hotel.Comment of G. Ernesto , United States the 2016-08-08
"You won't get a WOW on your Wedding Night from this hotel but food is good..."
I booked a night at this hotel using my Amex Platinum. I have never stayed at a Waldorf hotel (though I am a hilton honors gold member). Typically, I am not a luxury "digs" seeker but for my new wife, I really wanted to pull some stops for our wedding night. We needed some time to get away from family right before the honeymoon. I called this hotel the week of to see if the room could be prepped with rose petals on the bed and some chocolate strawberries -- something simple to put some thought into our first night together as a married couple. The room service department was pretty friendly about getting this put together and I had great confidence in them delivering on this complimentary request. Well, anyone who has ever been married knows that it is very, very stressful to plan a wedding. On top of that, it requires patience. When we arrived at the hotel, they were unable to upgrade the room due to the amount of guests. This was no problem. I could live with that. We got to the room and I was disappointed to see that the room did not have the request fulfilled. It would have been one thing if it was any other night...but it was our wedding night. We were told that the request would get back to the desk (by the bell hop) and they would try do to something about it. The next night, I had hoped perhaps they would do something in the day...Nope. They didn't. This is when I wondered if the Waldorf brand is truly worth the price tag. I wrote the hotel an email with comments. I noted that they only bright star of our stay was the staff at the buffet. I never received an email back. It has been over 2 weeks. On the upside, the spa is a bright spot, the breakfast staffers on hand are great, and the valet are thoughtful about waters and prompt. But the room preparation department isn't akin to special requests in the way one would expect for a luxury branded hotel. I would use a bit of caution if you are a bit less patient than I am for any "one" special night in your life that you plan on staying here. Especially for your wedding night.
The hospitality was amazing. Beautiful place, impeccably clean, and the atmosphere was so inviting! Eddie the doorman was a delight, he even saved the day when the computer messed up our town car reservations for getting back to the airport !!! The only hold back from a 5 was ....the TV did not work and was not fixed when reported (not a big issue just would have been nice to watch a bit while winding down for the night).
"Sunday Royal Tea Service"
I decided to treat myself to the experience of the Royal Tea at the Peacock Alley this week. What an amazing experience it was! I arrive a little early to my 2pm reservation so I made my way to the bar in Peacock Alley where my bartender April served up a fanatic drink. Sadly I cannot recall the name of said drink but it had cucumber infused alcohol with elderflower and it was absolutely spectacular. Light and refreshing without being overly sweet. It was the perfect start to my Tea Party experience. Finally my reservation time came around for my Royal Tea, I was seated at my table for one and the staff (Kelly and Miley) made sure I was well take care of. Kelly especially went above and beyond to make my tea experience delightful with her warm personality and attention to detail. This was my first experience at Peacock Alley and as I was visiting alone it made for an even more memorable experience. There were other guests there celebrating birthdays and the pastry staff came out to wish them a happy birthday which I thought was lovely. I cannot recommend the Royal Tea at Peacock Alley enough. I look forward to coming again with friends!
"Great Experience "
Had a great experience at a great hotel. Really enjoyed our time at the Peacock Ally with a great pianist and server in Phillip. Pool was beautiful aaa was the dinner at bear and bull. Will definitely recommend!!!
I mixed business with pleasure and was wowed every step of the way. I travel a lot but this level of service is beyond .... love it!! The spa was also incredible. The surrounds- the historic but well preserved and updated hotel and rooms are stunning.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM