of TripAdvisor Travelers recommend this hotel
"large rooms - great location"
cannot beat the Waldorf Astoria on the Bund, location was amazing, they upgraded us to a Bund view, which was spectacular at night. buffet was over the top, and the hotel is gorgeous. lobby is also spectacular. close to all great shopping and restaurants
"Blown away by our incredible room!"
We paid extra for a view in the old part of the hotel. totally worth it!! our room, a corner suite, was worth every penny. the view across the river was astounding-watching all the traffic on the water and the lights on the buildings across the river was amazing. and our room itself was beautifully decorated and soooo charming. I could have lived there. the service in all parts of the hotel was outstanding. the concierge desk helped us with tours and restaurants, room service was right on, check in was easy. a truly first class hotel.
"A good memories is slowly fading away"
The woldorf Astoria is use to be our favorite place to stay in Shanghai. A world class prestige and high quality service. The room facing the Bund are spectacular especially City night light give us a inspiration of Shanghai. This time we are back to celebrate New Year Holiday, unfortunately we are quite disappointed about overall quality and service. Breakfast Buffett not as quality as before, guest wear sleeper and pajamas and other speak so loud noise on the phone have no consideration for others. The room are not clean throughly. We always enjoying library facility but the staff are not welcome and no respect to the guest. One of the worst part is outside food delivery to the guest that effect the smell in the lobby and elevator. We wondering where the prestige Woldorf Astoria have gone, sad legacy!!!
"Waldorf Astoria Hotel Shanghai China"
Excellent Hotel at the Bund in Shanghai . Staff extremely attentive, facilities which the Hotel is offering is 6 Star, the Long Bar is a historical place with good Jazz in the evening and on top of it, the Bar has a section for cigar smokers which adds to the atmosphere of this well know "watering hole " Highly recommended Home away from Home !
"Unimpressive service in a beautiful hotel"
Waldorf has been my go to hotel in Shanghai along with Ritz Carlton Pudong. It has one of the most beautiful facility and rooms in China, while also conveniently located by the bund. While I have always had a pleasant experience here, in my most recent stay I felt like service level has declined substantially. The shirts and suits on some of the front staff looked like they have never met an iron and service felt more like I was checking in a motel. My guess is that management has changed, as there is an obvious big drop in service level. While I love Waldorf's facility/location and food, will be staying at the Ritz in he future. Disappointing.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM