Room was quite small. Location was good. Service was excellent.Comment of T. Tam , Australia the 2016-01-10
It is quirky and small which you may like but it lead to some real issues for us. Initially taxi driver couldn't even find it - they really need a sign that sticks out into the street. No one to help with bags but check in was OK other than no you can't have late checkout this is not a starwood hotel and you don't get your benefits other than points. Room is tiny with virtually no where to put anything, a few hangers is it and they are open and as the bathroom and shower are all part of the room and the hotel suffers from humidity issues everything gets wet. Anyway the worst part though is the bed - 2 singles shoved together that don't even stay in position, not even clipped together. My hubbie nearly fell down the chasm on at least 2 occasions. The windows are also drafty and the noise from outside ridiculous - they provided earplugs but surely better windows are needed. The little handy phone is good though and you can tether it to your own device. Next up is the food - night 1 we just decided to have a drink - terrible then it turned out the bar had been closed up at 10.30. I got a cocktail no one could tell me what was in it with a dried out carrot floating in it. Should have been a sign of things to come - worst hotel breakfast ever. Practically an inquisition if included in our room then told you can only pick one thing, there's no juice and you can only have one cup of tea or coffee then it is chargeable. So we tried ordering a cooked breakfast and it doesn't even come with any bread or toast - that is extra. It was horrible and despite me asking for it without onions the manager had to grab it from the server and send it back! Next morning thought OK we will try something else - surely sweet potato pancakes will be OK - the caramel on top was so burned it set like a brick and they were inedible. At this point I had no choice but to complain. The next 2 days were fractionally better (poached egg and avocado on toast with juice and unlimited tea/coffee) but we saw others having issues with the whole pay for toast thing. The hotel blame the restaurant and they say they are new but this is not a level of service anyone would expect and they made no offer of compensation. Just make another choice.
"Nice quirky stay!"
We stayed in the whimsical space room, and the friendly staff decorated our room with flower petals knowing it was our anniversary. How sweet! The room was perfectly clean, with a really nice ambience from the black walls and starlight. Room comes with a smartphone for loan, helps you with your travel planning and commuting. Quite a number of eating places around, just a 5 minutes walk to the nearest station (Rochor on the downtown line). The breakfast was great too! Felt really warm and welcomed by all the friendly staff. Would definitely come back again. P.S. The steps to the bed for the loft units can be pretty narrrow, so you need to be really careful when moving up and down.
"Great vibe, unique experience"
This was a great introduction to Singapore. Was really close to the train station, and right in the heart of Little India. A great location to begin exploring, and reference point for hotels. The room I stayed in was super quirky and cool. The details of the hotel made this stay go from good to excellent--the complimentary drinks/espresso in the room, to the mobile phone available for use, to the super soft TP in the bathroom. The staff was also really great--very responsive and courteous. I'd absolutely recommend staying here to anybody visiting SIngapore for a few nights who wants a unique/memorable experience.
"Comfort and Quirky"
We stayed in the treehouse room. We arrived very early, and was greeted by a very friendly staff member who helped us feel relaxed and comfortable after our long haul flight. The reception have great information. A special mention to the front desk staff who wrote a beautiful happy birthday postcard for my partners bday! The room was small but very warming. The bed and pillows are ridiculously comfortable and we actually spent the morning just lying on the bed enjoying the room!The room had a lovely bath and very fun feeling. The checkout was smoothe and Dhyliah was fantastic at helping arrange transport to the airport. Can't wait to return.
"A big thank you"
We will like to say a BIG thank you! For letting us took our pre-wedding shoot at your awesome hotel. Our apologies for a late review as we are very busy with our wedding last year. Anyway we have stay here twice and the first time we stay, we had decided to took our wedding shoot as we love all the different design in the room. We have contact the hotel thru email and staff are very helpful and proactive. We reach early at the hotel to register, welcome by Ms. Amelia at the lobby with a smile and she is very helpful. Nevertheless we have a great time staying here and highly recommended to others. From Aishah & rafiuddin
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM