It is a very good hotel, no serious complaints about anything; but not excellent. It does not seem to be as great as Hilton brand.Comment of T. Jandhyala BG , India the 2015-01-23
If you are interested in walking about the areas of Adams Morgan, DuPont Circle or the George Town area I suggest this hotel. It is also an easy walk (approximately 1.5 - 2 miles) to the National Mall. The food at the bar was really good. I suggest the crab cakes. They were delicious.
"Car rental location"
This is specific to the hertz car rental location on site. While it is not operated by the hotel itself, the hotel should assume some responsibility in ensuring the service it is hosting/touting is somewhat positive. Consistently wait at a minimum a half hour, but am still waiting at minute 65 since arrival. Anyone i have interacted with is nice but the location is severely understaffed/overcommitted. Many process improvements can be done but hertz doesn't seem to care.
"Busy but accommodating. Good location. Great with service dog"
My lady and are were in D.C. for a weekend before heading up into Shenandoah National Park. We wanted to be close to the Adams Morgan district and also reasonable walking distance to Arlington, Washington Monument etc. Had lots of Hilton points so cashed some in and stayed here. Glad we did. Good location. Friendly staff. We now travel with Mrs Jones. our service dog, and there was no issues here at all. We were assigned a room on the first floor near the elevator with lots of room for the three of us. This is a very busy hotel but the staff are all very friendly. Good for walking to all the tourist areas and to Adams Morgan and Georgetown.
"Spring break family vacation"
The hotel is quite nice and very well maintained. The rooms are nice and somewhat updated. The service is great. There are plenty of restaurants within walking distance and they deliver. Food at hotel is just ok. If you are visiting monuments and sites... you will need to take a cab. For kids it was interesting as the hotel is where President Reagan was shot so they were able to stand where it happened.
"Nice room, great staff but petty fees."
Friendly, helpful staff. Clean and comfortable room. Disappointed that a refrigerator is not part of the room amenities and is supplied with a petty side fee of $25. Good location, easy access. $45/day for parking seems excessive but may be par for Washington DC hotels. It seems that this location counts on "expense account guests" as there is no mini-bar and room service is very common.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM