It is a very good hotel, no serious complaints about anything; but not excellent. It does not seem to be as great as Hilton brand.Comment of T. Jandhyala BG , India the 2015-01-23
It was okay, but didn't get my welcome bag, that the bride and groom put together and paid to have in my room, also wasn't what I would expect from a Hilton experience. I thought it would have been nicer, especially the lobby, there was a lack of seating and area to congregate.
"Our cash was welcome, but we were not"
We hosted a massive charity event at the hotel and everything was perfect until the end of the evening when the wall of security guards screamed at our guests, "If you're not waiting for Uber, get out". This was totally unacceptable and when I charged upstairs and got the manager, he tried to say that this is how they end all events at the hotel. Seriously'''' So, at the end of the Press Coorespondants dinner with the President of the United States, this is how Michele and Barack are escorted from the building'' What a load of crap! You may ask, why were they treating us like that' Simple, it was a huge, charity drag show. This kind of behavior is unacceptable to ANY group!
"Way overrated for what you get"
The location is just north of Dupont, which is great, and this hotel is a bit of a Washington landmark. Beyond that though, I was greatly unimpressed. Rooms are very small. Walls are paper thin. I could literally hear my neighbors as if they were in my room. Refrigerators do not come with the room, and you have to rent one if you want it. For the price, there are much better options in the same area. I would not stay here again.
"Dirty, dirty & dirty"
I have never experienced such a filthy hotel as the Washington Hilton. My original room was terribly dirty, was moved to another room but the same. The hall ways full of glasses and laid out food. All I could Think of was roaches left the lights on just in case. The staff was over Worked and not enough personnel. Bad experience overall
"No more construction noise."
Additional office building on the property is completed and now they are remodeling the check-in area. Guest rooms are nice and beds are comfortable. Location isn't bad, many shops and restaurants nearby. I don't like their "Direct TV" which stops working some times and need to be reset by an engineer. Not a bad choice overall.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM