of TripAdvisor Travelers recommend this hotel
"Great Location & Good Facilities"
Visiting Washington for the first time the Hotel was ideally placed for the visitor. Staff were pleasant and the Hotel's facilities were up to the mark. We visited food outlets outside the Hotel which were only a walk away On our next visit we will return to this Hotel
"Amazing service from WILLIAM!!!"
I recently stay there for a few days to sight see the monuments and enjoy the city. William at the front desk was a joy and truly made our experience staying at the hotel so much better. He always had a smile on his face and was always willing to help with questions that we had about the local area.
"Weekend visit to the city"
Stayed at the Marriot on a Friday night and had a very positive experience. The valet was very helpful in offering options for parking garages and allowed us to leave our vehicle out front while we checked in and took our bags to the room. The front desk staff was very friendly and helpful. The room was very clean and the beds were comfortable. We ate at the bar/restaurant and enjoyed our late night meal.
"The best services ever!"
Well located, closed to Metro Center stop, closed to the White House. We did the check in 3 hours before the time written on the reservation without any problem. The room was very big and clean. All the staff is very very kind and helped us with everything. The best hotel I could find in Washington! Next time I'm in Washington, I'll book this hotel again.
"Very nice stay"
We stayed for three nights at the Marriott Metro Center Location- Located on 12th street, in the heart of downtown, the Marriott Metro Center is an ideal location from which to explore all of the top DC sites. Yes, you'll be walking several miles a day to get around from place to place, unless you use Uber or public transport, but this hotel puts you close enough to everything to walk. We easily navigated our way to museums, the White House and all of the monuments. The room- As Gold Members we were upgraded to room #1115, a corner room with a lovely view from the 11th floor. The room was spacious and featured a queen bed, and pullout couch. It suited our family of four just fine. The bathroom featured a shower, and no tub, which made bathing a toddler who hates showers a bit difficult. The only complaint was that the bed and pillows did not suit either me or my husband and we did not rest well during our stay. Service- The customer service was exactly what I have come to expect with Marriott. Everyone was very nice and accommodating. During our stay the pool was not in working order due to the heater being broken. The front desk representative apologized profusely and told us that we could swim at the JW Marriott just a few minutes away. Later that night after we had come back to the room, a very nice bag full of popcorn, bottled water, milk and cookies was delivered with a hand-written note apologizing about the pool situation. A very nice touch indeed! Amenities- As Gold Members we were able to utilize the Club Lounge on the second floor. It features a few free nibbles and an array of alcoholic drinks (to pay for). This is the first Marriott club lounge that I've been to that does not offer free beer/wine during evening hours. All drinks were to be paid for. The fitness center was small, but featured the necessities for work out buffs. The pool was a very simple lap pool. There is no hot tub at this property. As stated above, we swam at the JW Marriott. Their pool was fantastic for me and my kids- a nice warm pool for the kids and a bubbly hot tub for me! If a pool is a major factor when booking a hotel, I recommend going to the JW just three blocks away. The wifi was strong and consistent. There is also a Starbucks on premises. Food- The breakfast buffet was actually one of the better experiences I've had at Marriotts. It was varied and featured pancakes and custom-made omelets, along with the standard staples you'd expect. Value for money- We paid approx $600 for the three nights. For the location I think that was reasonable.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM