Located in Midtown Manhattan, the WestHouse Hotel New York is an 8-minute walk from Times Square and a 3-minute walk from Central Park. Surrounded by many of the top things to do in NYC, the hotel offers easy access to several city subway stations. All major airports – JFK International, LaGuardia and Newark – are just 45 minutes away by taxi or private car.
of TripAdvisor Travelers recommend this hotel
"Midtown's hidden gem!"
Home away from home! Very pleasant and friendly staff. Their "Welcome back" every time we returned to the hotel felt good. Excellent location between Central Park & Times square & and within walking distance. Easy access to subway. Room is bright and a spacious. Substantial breakfast, evening social and the evening room touch up by housekeeping adds a warm touch.
"Looked far better than it was"
The room was noisy with an old school a/c system, the mirror had clearly been moved and the former holes had not been patched, asked for a hair dryer which didn't ever arrive and had to go out with wet hair, the lobby was complete chaos upon arrival and the wait for check-in was disproportionately long. I would rather pay the "residence fee" in the rate than separate given it is mandatory.
My friends and I spent 5 wonderful days in New York and the staff at WestHouse Hotel couldn't be more accommodating to our needs and multiple requests! From Check in to Check out the staff were exceptional with service standards to that of a 5 star! From the location to the well appointed rooms, easy access to the gym and the top floor complimentary food and drinks service... Everything was on point! Moving forward WestHouse Hotel will be my only choice when in Manhattan. Thank you to Saye Kokeh and his team, Juan, Tariq, Shawn and the evening bar man who was just AMAZING, to mention a few, for the wonderful overall experience!
"Nice place, nice staff"
I love when I walk into the WestHouse Hotel, I love how grand everything looks and the fresh flowers they have on the table. The staff is friendly and the check in process went smoothly. I arrived later in the evening and stayed for one night. I didn't go to breakfast so I can't review that, but I enjoyed my room. It was a large room and overlooked a courtyard and was in a quiet area of the hotel. The bathroom was small in this particular room but other than that, I was very pleased with my stay. I also like their hair dryer that they let you use in the rooms. It made my hair so smooth and silky :) I usually don't use hair dryers because it makes my hair feel dry afterward. If you're looking for a place that's aesthetically pleasing, clean, and friendly, then I'd recommend WestHouse. It's conveniently located right next to the subway at the corner of the street to, so it's easy to get to Port Authority bus terminal if you need to catch a transfer to a plane or a bus :)
We stayed for four nights in a suite on the 22nd floor looking up towards Time Sq. Vanessa was extremely helpful she checked us in and out explaining the resort fee etc... the room was excellent, separate loving and bedroom. Very comfy bed and great size, bedding and towels and robes all excellent quality. The bathroom was a bit small and the hole in the screen does mean the water comes out onto the bathroom floor but it was clean and sufficed. Breakfast is basic but really good and the orange juice was freshly squeezed. Happy hour was excellent free prosecco and beer and food if you want it. The resort fee is fair for what is provided. Staff are all friendly and pleasant. The bar and foyer is small but nicely furnished. The hotel is well positioned with excellent bars and restaurants around it and within a short walk of Central Park as well as being close but not too close to Time Sq. I highly recommend a night cap in Tanner Smiths across the road. Staff helped us with our luggage and arranged a bottle of prosecco in our room the first night when we arrived back. Great stay I would return.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM