of TripAdvisor Travelers recommend this hotel
"Was kind of my 2nd home"
• Stayed here for so many nights as it was close to my client. First, parking is free, and there is a lot of it. They do offer valet parking and is very inexpensive. The attendants are very nice and friendly. There is also shuttle bus service to the airport, but if you have an early morning flight, I would suggest Ubering or taking a taxi as the shuttle bus is very crowded. There is a bar in the lobby with a restaurant (probably should have reversed that order). The food there is pretty good, and the drinks are reasonably priced. There is NOT a concierge lounge for SPG members, but I heard rumblings of them building something. On several occasions I was upgraded to suite style rooms, which were very nice. One room ending in a 01 had a nice living room area with a desk, and a door to the bedroom. Kind of felt like a 1 bedroom apt. The other rooms I had were very nice as well, with a mix of updated bathrooms. The staff was great and always friendly. I would definitely stay here again on my next trip to DFW.
We hopped on their shuttle, got to the airport and I suddenly realized I did not have my phone. I called the hotel to let them know where I left it and ask if they would keep it safe while I was away. I figured I would pick it up on my way home. Julia P sent someone to retrieve the phone and told me she would have the phone delivered to me at the airport. I was shocked! Within 30 minutes Danny G delivered it to me and I can not thank them enough for going above and beyond . We used to stay at a different hotel close by and since that experience will always choose the Westin. In fact, we are staying there again tonight. Thank you very much to Julia and Danny for being so gracious and taking care of me at Christmas!!! Jennifer B.
"Easy airport access"
Starwood is a great hotel chain. This property is old but they are renovating it. The lobby and restaurants are updated and quite nice. The pool is under construction now. The rooms are clean but dated. The staff is great. There is a free shuttle to and from the airport. There isn't a Starwood preferred guest lounge. There is a Sheraton across the street. That does have a lounge and the rooms are about the same there so that is another Starwood option.
"Hope to come back"
We had a pleasant experience here at this hotel. Easy check in/out. We brought our little four legged friend with us and she was very comfortable too. Everyone was very friendly and pleasant and it was a clean facility.
We stayed two separate nights. The staff was nice, and the room was comfortable and roomy. We had enough outlets for our devices and the internet access was good. Bed was comfortable and room temp was adjustable. The only complaint is that one of our rooms had a broken shower head and we couldn't adjust it.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM