of TripAdvisor Travelers recommend this hotel
"Rome next to US embassy "
The hotel is right next to US embassy. It is a very nice area and quite a lot of restaurants. It is relative convenient to places. Given Rome's attractions are not all in the same area, you can easily join the hop on hop off bus closed to the hotel. The hotel itself is kind of old. The air condition is very noisy even the fan on low. If you open the window, then there may be mosquito. The hotel restaurant is ok. I think the hotel needs a bit of upgrade.
Really nice hotel. Good location in a very exclusive area but walking distance from emblematic places such as Plaza de España. Great internet connection. Rooms really nice, elegant and Clean. Great customer and concierge service.
"Refined, Older Hotel--Aging Well"
European elegance is alive and thriving at the Westin Excelsior. Located near the American Embassy, the Westin Excelsior exemplifies the high caliber expected of a Westin property. Everything is immaculate. The service is impeccable. The "heavenly bed" remains "heavenly". Our room was very quiet, well appointed and well maintained. As is the custom in Europe, king size or queen beds are the exception and not the rule. Two twins were pushed together to make a larger bed. The "split" in the middle did not promote amorous activity, but we lived with it during our 4 day stay. We did experience a quirk or two. The first morning of our stay, the hot water was mysteriously only warm. On other days the water was hot. On one day, the complimentary water in the room was not replenished. Otherwise, things were pretty well flawless. The concierges were helpful with restaurant suggestions, all within easy walking distance. Indeed, there were many enjoyable restaurants close by. Bus and subway stops are nearby and attractions are easily accessible. We would certain stay here again.
"Elegant and comfortable hotel in a safe neighborhood"
The staff at the hotel was wonderful..especially the Concierge. They were extremely helpful; pulling out maps and making dinner reservations for us. The room was clean and well appointed. The neighborhood is safe, though a bit sterile. It is located next to the American Embassy...just 20 minutes from the bustling heart of Rome. There is a taxi stand right on the corner and a subway station about a ten minute walk down a hill. There are restaurants nearby if needed. The lobby is spacious and there are nice seating areas throughout. There is no coffee maker in the room (for legal reasons); however there is a restaurant in the hotel that provides free coffee in the morning. We had a very plush and comfortable bed and the bathroom was spectacular and elegant. All in all, we would definitely come back
"Spacious room and helpful staff"
The room is spacious and comfortable. The staff, particularly the concierge, are very helpful. The concierge helped us to book all our dinner reservations (3nights), bought train tickets and talked to local tour operator when necessary. Location is not as prime, but still very convenient. About 12 min walk from Spanish Steps.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM