of TripAdvisor Travelers recommend this hotel
"Pleasantry surprised and great service!"
I was hesitant to stay at first to stay because of some of the reviews then asked business associates that reside in Rome that advised me to stay at the Westin. Well. they were right! From the ,moment I dealt with the concierge staff prior to arrival on dinning reservations and transfer they were professional and offered great assistance, I got to the hotel to found the front desk staff very customer service oriented and friendly. I had a small room that was nicely appointed with a beautiful large terrace overlooking the city. I was celebrating my Birthday and there was preseco and pastries waiting for me in my room. The westin has a very nice lobby lounge where guissepe provided great service during my stay. The decor is classic and elegant and if you are looking for a modern hotel thi si snot for you but if you are looking for an elegant and tradition property stepped in history then the Westin is for you. The Westin is close to the Spanish steps and the Trevi fountain so easy to walk everywhere including all the high end designer shoping just a walking distance away.
I really enjoyed my stay at this hotel. The hotel itself seemed very large but was quite easy to navigate. The staff was friendly and helpful. The hotel was located in nice area and we were able to walk to many attractions and also the metro station. My room was quite spacious and the bathroom was huge. I would definitely stay here again in the future.
"Great hotel and staff!"
We recently stayed at the Westin for our trip to Rome as well as day trips to Pompeii and the Amalfi Coast and were so glad we did. The hotel is extremely historic, but well-kept so you get to see the grandeur of a fancy historic hotel, but with modern amenities. The location is great, literally a few minutes’ walk to the Spanish Steps, shops, restaurants and Trevi Fountain. Check in was a breeze, the folks at the concierge desk were friendly and informative and even the bartender in the lounge bar was friendly and offered great tips on selecting Italian wine. The room was quite large for Europe and while there are no true “king sized” beds if you call room service they will push the beds together and make it into 1 large bed for you which was great. We didn’t get a chance to do the formal breakfast because we left each day very early in the morning but right next door is a café connected to the hotel that opens early with coffee, donuts and croissants that can also be charged to the room – it was perfect. Overall, this hotel was excellent, it was in a great location and it has a great staff. I want to give a special thank you to Riccardo at the front desk as well – only a few days into our trip we received the sad news that my wife’s father unexpectedly passed away in the United States. We had to drastically alter our plans and leave for JFK the very next day and Riccardo showed such compassion to my wife while also helping us change our reservations during the busy holiday season. Class act – thank you. We will be back to finish our trip sometime in the future!
Stayed here with my family for five nights in early 2017 as part of a multi-destination vaction in France and Italy. Without a doubt, this property was the best in all regards of any hotel we stayed in during our trip. The five star service was apparent from the moment our taxi pulled up as several staff retrieved our bags quickly and professionally, even pushing the revolving door so we didn't have to. Our check in was smooth and we waited in the spacious and luxurious lobby while our rooms were finished being readied, three hours before the official check-in time. Apparently several of the lobby staff were still training, but I wouldn't have known this if it wasn't displayed on their name tags. Overall, the service was warm, helpful, and ever-present. Once we walked into our rooms, we were floored with the spacious and intricate design. Rather than dated, I'de call the decor "classic" with ornate wallpaper, luxurious drapery and a chandelier in the room. The beds were incredible soft. The bathroom was large and extensive - bathtub, standing shower, toilet, bidet, and his/hers sink. The lobby was excellent with a live pianist and singer at night. Maid service and turn down service were cosistent, with a lovely dark chocolate left on the pillows nightly. The amenities are nice, especially the pool. Once suggestion would be to work on the temperature of the jaccuzi. Only one jet blows hot water but if the whirlpool is activated about eight jets blast cold water and cool the entire thing down. Otherwise the pool area was nice and relaxing. The location was excellent. Adjacent to the American embassy so the constantly posted armed guards keep any possible crime at a distance. Additionally, there are several nice cafes and boutique shops around. Very authentic feel to the neighborhood. Additionally it was about 15 minutes walking from the Trevi Fountain so seeing the famous sites and monuments was very convenient. If you have a chance to stay here, take it! The building has history and lives up to its reputation.
"new year's eve"
we celebrate new year's eve at the hotel. Wonderful atmosphere, friendly staff, and a great location! The staff were always friendly and helpful. Great service and I never had a problem communicating in English.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM