of TripAdvisor Travelers recommend this hotel
Horrible service from the start to end. Front desk agents were rude and not happy. Only thing great was the semi great location to everything. Rooms were large, but nothing special compared to other Westin locations. Will not be staying at a Westin again due to the service.
I stayed at the Westin Georgetown on a business trip. My room was about as far away from the elevators that you could get, and I found I enjoyed the walk and the quiet at my end of the floor. My view was of a neighboring residential building - boring, but not ugly. The front desk staff, the concierge, and the bell staff were all fabulously helpful and polite. The room was clean and comfortable (with separate shower and tub in the bathroom!). I parked in the hotel parking garage, which was convenient. The hotel was located close to my meeting place and near many restaurants and shops so I didn't need my car while I was there.
"Quiet location, lovely, walkable neighborhood"
We stayed two nights for a meeting. Beautiful, newly updated property. Not in crowded, noisy part of Georgetown. Easy walk to Foggy Bottom Metro, and all DC offers. Bit of a walk into central Georgetown but a pretty walk. Great place to stroll around with a few shops and some restaurants nearby. Much construction all around dc, including here. Staff friendly and helpful.
"Great price, great staff, okay property..."
I normally don't book hotels using a third party vendor but hotel prices in DC ranged around $400 per night at the time I needed a room. I was thrilled to find out that the hotel I booked was a Westin. I was even more thrilled when I went online and checked out the property. It had most of the amenities I looked for including a gym, desirable location (near Georgetown), a focus on health through the amenities listed on the website. The hotel promised to "Relax. Invigorate. Renew." The hotel did not deliver. The property does not look like the one featured in the website. The court yard was closed, the property is very noisy (not their fault), it is awkward in it's layout. The front desk staff were accommodating and pleasant. I would recommend this hotel only if you're looking for a functional place to stay while on business travel and not on vacation in DC to see the sights.
"Centrally-located Hotel in Foggy Bottom"
The hotel staff is excellent--friendly and attentive. For instance, the housekeeping workers kept the room very clean and provided daily, complimentary water bottles. Also, the front desk staff did not harp on technicalities: we were able to check in early in order to get rest before doing some sightseeing. Moreover, the hotel is close to the train station and there are many restaurant options.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM