of TripAdvisor Travelers recommend this hotel
Staff was very friendly. Pool and pool bar staff were wonderful. Sunsets were enjoyed from the roof top over the pool. Rooms very clean. The Sunday brunch buffet was lavish but at $44/ per person we felt it to be very pricey. Good location to stay for convenience to Duval Street, the Aquarium and Shipwreck museum, also quick walk to Mallory Square. Friends/ Family stayed at the other end of the island near beach and had a much longer walk up to restaurants and sites then us. Free coffee and orange juice in the mornings was appreciated. One complaint, we got food from a local BBQ place, took it back to the pool and sat under and umbrella at a table and a staff member came over to our group and said that was NOT allowed we could only have food from their onsite restaurant The Bistro, we didn't eat there a couple of times during the week but wanted to try other local eateries and that was frowned upon. All in all a great visit with a great location.
"Best location in Key West"
We enjoyed our visit to this hotel. I don't think there is a better location in Key West. It's right near everything but quiet at the same time. Staff was wonderful and did a great job making our stay enjoyable. Pool is beautiful.
"Not bad but not amazing"
We are on night 4 out of 5 here. There's been nothing outstanding about our stay, but we have relatively few complaints, so I can recommend staying here. Being right on a marina, there is a massive cruise ship docking each day at around 8 a.m. that obscures our ocean view, but we are not in the room during the day so this didn't bother us too much. The food at the Bistro was good, if expensive - for example, $15 breakfast omelet and $10 for fresh green juice. The pool and hot tub were fairly vacant so we got to enjoy those a lot. Pool hours 7 a.m.-10 p.m. Our room has one small window that can't be opened, so we are forced to run the air conditioning, and I hate air conditioning. A fresh island breeze would be nice. This is an excellent location to walk to all of the attractions we were interested in. There are so many bars and restaurants within a few blocks, you'll never get bored. And a CVS drugstore a few blocks away that's open until midnight in case you need essentials.
"Great location, rooms were huge, staff friendly"
Met expectations. Prime location makes getting to everything very easy. Cruise ship blocking the view is a little annoying (so probably doesn't make sense to get oceanfront view), but you're likely off exploring anyway so it's not an issue. The staff were all extremely helpful and friendly. Rooms were all well maintained and very spacious.
We stayed over Thanksgiving. The staff were well trained friendly and accommodating. Big improvement from last year. Great job management, huge improvement. Food was also excellent. Look forward to staying again
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM