of TripAdvisor Travelers recommend this hotel
"Best Chicago location, shipshape and amazing staff."
Our room was amazing on the 25th floor with spectacular Chicago views. The staff was outstanding. Our bellman has been working at the property for 49 years, which says a lot in its own right. Room service was prompt and yummie! A perfect 10. Best Chicago location, shipshape and amazing staff!
"Location = Everything"
This hotel is in an excellent location. The Water Tower is 2 blocks and being on the Mile gives you access to the major retail stores which means access to some top restaurants. The Lego store and the American Girl store are the main stops for us since we have 2 young kids. As for the hotel, everything was smooth on the way in and on the way out. We have Starwood guest perks, so Westin is a typical choice when we stay overnight while traveling. This particular Westin property is standard to its brand. The rooms are clean and the staff is attentive and courteous. I cannot think of a Westin stay that has not been positive. Even the in-room internet(which comes complimentary with our SPG membership) is great. We did not spring for the club access, because we were planning on dining out that evening, but I am sure it would have been well stocked as every other Westin club room has been. If we want to stay on the Mile again, this is the place for us, for sure.
"Why Stay Anywhere Else In Chicago!"
The Westin Michigan Ave. location is where you want to be in Chicago. This hotel is next to the Hancock Tower and walking distance to many fine restaurants and the stores of Michigan Avenue. Check out Hottix.org to buy advance half price show ticket before you arrive. The housekeeping staff does a great job to make the rooms very comfortable. They had hot apple cider, hot cocoa, and apple cookies set out in the lobby for guests to enjoy in the afternoon. Good value for the dollars spent with their many packages available on their website. This is still the place to stay in Chicago.
"Perfect From beginning to End!"
Great location, rooms refurbished, wonderful employees- Valet, bellmen, desk and restaurant/bar. We were celebrating our 38th wedding anniversary and Eileen upgraded us to a Michigan Avenue view room and a bottle of Champagne. We will be back!
Very clean, extremely well located, and the people , all of them, seemed to bend over backward to accommodate you. The Grill food, we had sandwiches, and drinkshas some excellant We will stay here again!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM