of TripAdvisor Travelers recommend this hotel
"Great Airport Hotel!"
This little hotel was a surprise to us. We were going through a bad day as our flight was cancelled after 4 hours of delays and just book this last minute. The tiny lobby and restaurant were a bit of a turn off at first, but the staff is great, specially Kaiti! Kaiti was super friendly and checked us in, paid for our taxi, gave us a booklet that allows free wifi, helped us carry some really have skis and was very understanding of our overall situation. We later ordered room service and there she was again! Great surprise to see her again! This is a great airport hotel and staff like Kaiti definitely made us think of this Westin our priority hotel whenever we get stuck at YVR again.
Wow! What a great experience. We arrived very late, after going to another hotel, where they had `lost` our reservation. We had several tired children and parents with us, not to mention tons of baggage and skis. The man who greeted us ('the manager) was exceptionally nice and patient (super pleasant when my son tried to push baggage cart through revolving door-sorry!). He was efficient, went out of his way not only to accommodate us, but to provide some lovely extra luxuries for us (large room, top floor with access to the Club Lounge, paying for our taxi). We relaxed immediately and felt very welcomed. We would love to stay at this Westin again. Thanks particularly that very nice man who checked us in.
"Good place for the area."
Always wanted to try this Westin and had a chance to stay here 1 night last year with family. It's a little out of the way from Richmond busy streets, near the entrance to the YVR airport. Takes a good 30 mins to walk to shops. Was upgraded to Club level which we appreciated! Thanks Westin. But the check in area is small and can get very crowded when tour buses unload their passengers. For some reason, feel like this Westin might be run / operated differently than other Westin. I'd recommend anyone else to stay here if the price / points are reasonable. You will get a clean, well maintained room.
We stayed in this hotel at the end of our vacation. We were exhausted and this room was what we needed. Quiet, clean. Great amenities. The airport shuttle was efficient and punctual (which unfortunately has become a bonus...) Only thing we didn't love was that there was no food with in a short walk. So we ordered a pizza...
"WESTIN - Executive Stay !!"
What can I say about the Westin' Very nice rooms. Great view. They are so very accommodating. Offered $10/day park and fly. free shuttle to/from airport. Room service, valet, whatever you need the Westin has you covered. Even had my BMW detailed while I was away on business trip.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM