of TripAdvisor Travelers recommend this hotel
Overnight between flights...great experience friendly and helpful staff....food was good as well. Cozy restuarant and bar..rooms are new and modern....have booked again on my return flight...close to the airport with a convenient shuttle service
"Splendid, quiet hotel"
We arrived past midnight and caught the last shuttle bus at 12:30AM. The ride took less than 10 mins and the clerk was already waiting for us. Check in took less than 3 mins. The room was clean, warm, fresh, nicely appointed and comfortable. The lounge still had snacks and non alcoholic drinks available for us. The lounge also offered an acceptable breakfast offering. We had one small hiccup, which the front desk resolved immediately and gracefully. I would return to this hotel
"Lovely Surprise In Richmond"
I was pretty surprised that this Westin Hotel was quite modern. I liked its decor and the staff were young and energetic. The entire hotel gave me a very sunshine feeling. I like the modern decor of my room and I found the housekeeping staff very helpful and tried to solve the problem for me when I said the mattress was too soft. I upgraded myself to the use of the executive floor lounge. However, I found the selection of food not as good as the Hilton Metrotown's executive floor lounge. The staff seemed to be more interested to get home and cleared all the food and left when time was up, not exactly executive floor service. I checked out their indoor swimming pool (quite small ) but I did not like the water quality...seems like too many kids had been using and not enough filtration. Overall, I ranked this hotel as very good but with rooms for improvement.
"Comfortable stay at the Westin"
I stayed here for a night back in October to catch an early AM flight back home after a long week of work. I was on the Executive Floor and had a very comfortable king bed in the room. The room itself was nice and more than sufficient. Really enjoyed the Executive Lounge as they had a very nice offering of warm food/snacks in the evening. Made my life easy on a night when I wasn't up for much more than a quick snack. If you're into aviation and enjoy watching planes land and take off, you can get your fill at the hotel depending upon what runways are being utilized. If the planes are landing to the west, you want a north facing room. Just a tip. The friendly staff and comfortable rooms would certainly make this a consideration for a hotel if I need one again in the area.
"Perfect hotel for comfort and proximity to Vancouver airport."
This hotel was a wonderful surprise because of its soothing Asian decor, healthy snack bar and grill, and proximity to the airport. It had a convenient shuttle to the airport which helped us make our very early flight home to Florida. They also provided cold water and fresh fruit in the lobby. I would highly recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM