of TripAdvisor Travelers recommend this hotel
Bed factory par excellence. Hotels like this one should be automated. AI, please save us. Shame on Westin/Starwood . Mediocre room, cold Pre prepared room service past 11p, tray charge of $12 for room service! Wow!! Shocking .
Ok so spent the thanksgiving holiday there and I can't recall the last time every single encounter with every service personnel was top notch. From Cedric at the main desk to the cleaning lady to the concierge to the parking valet. Plus bed was indeed heavenly and the closeness to everything was perfect. You guys rocked it!! I know where I'm coming back to!!
"Amazing stay!! Will be a big fan of Westins going forward"
Had never stayed at a Westin before and got a great price so I figured I would try it out! The lobby was beautiful and had that fresh and clean feel. The rooms and hallways were very well appointed as well. Very much to my liking. The shower and bathroom was amazing! The shower head was to die for ! It was a 10 min walk from the sights. None of the other hotels that I had looked into seemed to be any closer. It is in a bit of a business district but was totally fine. Parking is expensive but found a garage three blocks away that was less expensive! Would definitely return!
"Small but nice"
Because this is as a business trip I didn't spend much time at this hotel. Room was small, but modern and clean. Room service was different as it was provided by what I assumed to be a separate restaurant contracted by the hotel. The food was fine, but the delivery options were strange ... you could pick it up at the bar on your own, pay $8 for them to bring it to you in a brown paper bag or $12 if you wanted them to bring it to the room on a tray. I think this is taking the "nickel and dime" thing to far. Next time I would just go out and grab something to eat and not use room service based on the overcharge.
British student visiting for the 4th of July weekend. Absolutely fantastic hotel, it was faultless! Every member of staff we spoke to was brilliant and polite, the room was excellent with two huge, comfortable double beds and large flatscreen TV with a great selection of complimentary tea and coffee. Everything was very clean and well maintained, no noise or trouble at all. The price was great value too. I would definitely stay again if I return to Washington DC.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM