of TripAdvisor Travelers recommend this hotel
"Historic Hotel steps from the White House."
You can feel the history as you walk into the lobby and through the Peacock Alley wing of the hotel. I imagine there have been many politicians making deals at this hotel through the years being that it is only a block from the White House. I decided on a trip to Washington D.C. because I wanted to experience it while President Obama was still in office. Check-in was quick and easy. I was asked by reception if I'd like 600 IHG reward points or a welcome gift delivered to the room. I told her to surprise me with the welcome gift. I settled into my room and was pleasantly surprised when room service bought a complimentary bottle of wine. I logged into the hotels speedy WIFI and a survey page appered asking how things were going so far. I wrote that the room was nice but as a Spire level member was hoping for a nicer view, as the view was of another building across the street. Five minutes later I received a call from Cynthia, the front desk manager, asking if I'd like to move to a suite and a better view. I was upgraded to a top floor corner suite, room 1200, with an incredible view of the Washington Monument, see attached photos, and to my surprise a view of the White House portico as well. Whenever I book a hotel I request a quiet room on a high floor with a view if possible. The view being the most important to me. I hit the trifecta with this upgrade, plus a suite as a bonus. I booked a walking tour where we were to meet in Lafayette Park behind the White House, I was running late but as it's only a 5 minute walk away I made it no problem. The tour stopped in front of the hotel where the guide told us of some of the hotels history. I will definitely return to the Willard Hotel on my next trip to Washington D.C. Thank you again Cynthia for the "suite" upgrade.
"Beautiful hotel, exceptional experience"
The staff (including front desk and management) could not have been more accommodating. We had a little mix-up at check in and, to make up for it, we were upgraded to a suite that was enormous. The whole hotel was decorated for the season and everything was just beautiful. We will definitely go back!
"Excellent hotel - great location!"
This is the place to stay when visting DC. Pros: - great location; super close to the White House, a few blocks from the Metro and the Washington Memorial - spacious, clean rooms - nice gym Cons: - pricey food in the hotel Overall, great hotel that I would stay at again.
"Classic, elegant, and luxe"
I've stayed in a lot of DC hotels, and the Willard is my favorite - it has an excellent location (about a five-minute walk from the White House), gorgeous architecture, well-appointed and comfortable rooms (with especially comfortable beds), a truly delicious and extensive room service menu, a fascinating history, free and fast wifi with the loyalty program, and elaborate floral arrangements in the lobby. Also, the service cannot be beat - in addition to friendly and helpful staff, I was there on my birthday and they sent up complimentary chocolate-covered strawberries and champagne. Those little touches, which appear to be few and far between, even for nicer hotels, are so appreciated. If I had to pick anything to complain about, I'd say things were a bit pricey, but that's the norm for DC hotels. Definitely recommended.
Our first hotel didn't work out (major issues) so I called Willard InterContinental and they had availability. Check-in wasn't until 4 but I arrived early so I could start sightseeing right away. I got there at 10am. Even though the room I requested wasn't ready yet, they had another one ready for me to check in immediately. The staff was very polite and always called me by name. He made sure I had a map of the area. When the bell hop arrived with my bags, he gave me a history of the hotel. Wow!!! Loved it. The room was spacious, bed was comfortable and the room was clean. There is nothing more we could have asked for. The water pressure in the shower was a huge plus. Loved our stay. They were decorating for the presidential inauguration and the hotel was beautiful. We will definitely be returning!!! Oh, we also used the concierge to help us make reservations for dinner. They were so friendly and helped with recommendations.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM