of TripAdvisor Travelers recommend this hotel
"Great overnight stay"
Great location on Copacabana with helpful staff and excellent breakfast.Rooftop pool with great views over the beach good but quite small.We asked for a late check out to 3pm which was agreed at no cost.Recommended
"Ocean View Rooms"
We have nothing but good things to say about this hotel. The room was spacious nice and clean. The rooftop bar and pool were awesome. The beach services were fantastic and the buffet breakfast was delicious! Get the full ocean view rooms! It's worth the expense. The location is also very nice. At 10 pm we saw many families, single women, tourist walking around without regards to their safety. They were all travel smart of course. ie, no diamonds, no gold chains... but we felt quite safe walking to the store or the restaurant at night.
"One of the best hotels I have stayed"
Right in front of Copacabana beach, the room was at a corner so we had a full view of the beach in front and to the side. The sunrise and sunsets were mesmerizing. The room was spacious and very clean, and the bed was super comfortable. The expresso coffee was superb, so it didn't matter to me it was not free. The included breakfast buffet was very good. I definitely will come back!
"Getting worse "
Well, my fourth time at the Windsor Excelsior Copacabana and what I can say is that the rooms are big and clean, staff are most of the time friendly and helpful and the breakfast amazing with many options. And beach service is a great thing. But they definitely need to make some changes... Rooftop swimming pool should have sun umbrellas for people who want to enjoy the pool instead of the beach, Fitness room needs some free weights and some water for one working out, and above all they should do what is written on the website... I have booked on the hotel's website because they offer late checkout until 5 pm when you book directly on their website but once you arrive things aren't as they offer. It does not matter, late checkout only when available (which means amlost never) even when you book on their website, so when staying here just look for the cheapest options available. Would go back expecting some changes.
"Not luxurious but"
Perfect location on the copacabana. I had a superior room, it was soso, but the staff s very, very good. Maybe withe exception of the lady who is supposed to distribute chocolates in the evenings who woke me up late on the first evening and rather gruffly gave me the chocolates for all the evenings of my stay. But apart from this somewhat funny and exasperating experience - perfect! When I asked about sightseeing possibilities I was regerred to a very good and very affordable limo driver who made me feel lke royalty, and the breakfast waiter who commented on my remark "all by myself" saying that "here you are nor staying alone, you are staying with us" - yes, I dd stay with them and, luxury or no, I will again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM