of TripAdvisor Travelers recommend this hotel
"Beautiful location but mprovements needed"
We stayed here for two nights as a family group to visit the amazing falls. We arrived in the evening and coming up the drive with all the Christmas lights and decorations was quite wonderful. The rooms were clean and of a good size and the beds were comfortable. The resort was let down by a number of small things that were quite annoying, such as not enough towels provided, long waits for taxi's and staff lacking training in their job. Management need to invest more in customer service and skill training to really make this a five star experience
"Great Resort wit nice golf course!"
Very nice and friendly resort with great staff and services. welcome desk Always very helpfull and kind. We get a X-mas gist 2 mini Panetone such a nice welcome present. As well complimenteary late check uout because our flight was late, we apreciate. Resort is huge and clean with many acitivitis. Breakfast and Dinner Buffet should be more updated as this tipe of resort. Breakfast has a many items on buffet but reposition is taking lng time. 1 omelete station is not enough for this amout of guest. More variety of fresh vegetables is necessary for dinner. Overal we were very happy with the hotel services and facilities....very good location and near to the airport is advantage!
"The restaurant and the smelly room were quite disappointing"
The hotel at first seemed wonderful with houses instead of a classic building, comfy rooms and great pillows unitll we decided to take a shower. The whole room smelled gas! I complained twice but the problem was never solved!! Hopefully none of mine got sick. The restaurant was also disappointing. The variety was not that good. The a la carte restaurant with a porr variety as well took about 1:30 to bring the main dishes.
Had an amazing 3 days - two nights at this hotel. Very polite and helpful staff. Room very spacious, clean and bed very comfortable. Apart from going to visit the Cataratas, I literally didn't have to go anywhere. Great for family Holiday. I'll definitely be back here !!!
"Very good staff, modern and clean hotel"
Staff at this hotel are very friendly and polite. Service is more refined than many other hotels in Brazil in the 4-5 star range. The grounds are great if you like golf and swimming. The rooms were a modern high standard, spacious, comfortable and clean. If your room is too far from the reception area you can request a complimentary golf cart ride to and from the room. Breakfast was varied and good. The area this is served in gets a bit crowded is my only comment. Convenient location for the iguacu falls and parque das aves. When I booked this hotel it was by far the best deal around for a 5 star experience.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM