"Luxurius and Romantic"
We stayed in a corner suite on the 36th floor with views of the mile of river front. Check in took longer than expected, internet worked much too slow, but the staff proved friendly and fun. Service seemed prompt and professional. Walks along the river front rounded a great romantic evening. Everything worked and we loved the layout of our room. Definitely a great place to stay.
This is a great place to stay. Great location and the staff is friendly and helpful. Only problem I ran into was I left an article of clothing behind but was told nothing was found in the room. :(
"overlooking the river"
Do reserve a room with a river view in this splendid hotel -- it is well worth it. The central location means that you can walk to most of Chicago's highlights and are close to transit stops if you have time to go farther afield.
"Mediocre Hotel In Excellent Location"
Arrived at noon, and to hotels credit, they provided a room right away. I suspect hotels may offer their inferior rooms too early check ins and travel auction site users, which may have been our case. Our room had an odd layout, which was okay, but our bed was visibly lumpy and was even more uncomfortable than it looked. The room temperature never dropped below the mid 70's despite the thermostat being turned to its lowest setting. The location of the hotel is excellent and the room was quiet despite the hotel being busy, but I can't recommend a hotel where you can't sleep well. Despite the excellent price for the location, I'll spend a little more next time and try and find a more comfortable hotel.
Very convenient to restaurants, shopping, museums, other attractions. Beautiful view of river. Friendly staff. Only complaint was no wifi on one side of unit
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM