Guests simply have to pass under the Walt Disney World sign to find the resort nestled amongst the Bonnet Creeks. Walt Disney World surrounds the hotel on three sides. Restaurants can be found in Downtown Disney, and bars and nightclubs can be found on Pleasure Island, each just around a 5-minute drive away. The centre of Lake Buena Vista is also just a few minutes away by car. The shops at the Orlando Premium Outlet are a 10-minute drive away, and Orlando itself is a 25-minute drive away.
Really enjoyed the grounds. All the different pools and places to eat within small walking distance was really great. The only negative...I would have like to have a microwave in the room, without having to ask for it in advance. We really enjoyed our stay and we will be back for our next travels.Comment of F. Diane , United States the 2016-09-11
amazing amenities! the lake boardwalk was a real treat to walk and the lake has Koe fish! it was special that the property gives permission for all guest from time share and hotel guest to share all the pool areas.Comment of F. Marjory , United States the 2016-06-17
Perfect stay at a beautiful resort. I chose this hotel over the Disney World Resorts mainly because of the price. I got a great deal for our four night stay. The hotel was very clean, beautifully decorated, comfortable beds. Very polite staff. They gave my daughter a complimentary dessert trio and a personalized birthday card which made her feel so special! The amenities are endless. 24 hr room service, five different pools on site, lazy rivers, free shuttles to Disney World daily. Staying at this hotel also allowed us stay at Disney during the extra magic hours. LOVE, LOVE, LOVE this hotel. I'd stay here every single time I'm in OrlandoComment of B. Christina , United States the 2015-04-12
"Above & Beyond Service!!!"
We just arrived today, although this is our 3rd trip to this property (it's always amazing!). We have 5 children and our youngest is only 5 months old and teething...ugh! We needed to purchase a baby swing, since this is the only thing that comforts our little one around 5 am and we need to keep our other 4 daughters sleeping :). Happy Disney is the best Disney!!! Anyways, the swing my husband had gotten needed to be assembled and it also needed batteries, which he didn't notice when he purchased it. Richardo from Maintenance went above and beyond to help us! He brought us the tools needed to assemble the swing and found us 4 C batteries, when none could be found anywhere. None of the gift shops had them and we were about ready to call Uber to go to another store and get some. Ricardo found some batteries for us!!!! He was so helpful and even came back to make sure everything was working correctly with the swing. What a great start to a 12 night family vacay!! Thank you, Ricardo!! This resort has ALWAYS impressed us!
Very nice and clean resort staff was friendly and welcoming. Rooms and facilities were clean & modern. The resort had a few pools/ hot tubs and two lazy rivers with a couple water slides on property. However the resort consists of six 18 floor buildings with about 4 thousand rooms total. So this means the pools & lazy rivers are always crowded. Soooo many kids running around on property it was hard to feel relaxed. Otherwise great family friendly resort.
What a find, and we used our Wyndham points! Awesome resort in Orlando near all parks. Mini golf, several pools and hot tubs, pool bars, lazy river, so much to do after you are finished at the theme parks to rest and relax.
"Excellent Room, Service and Location"
Beautiful room, friendly and helpful staff with a perfect location near the Walt Disney World Theme Parks. Highly recommend.
"Excellent customer service"
This visit was a stay-cation for us so we could enjoy Mother's Day weekend and relax on the lazy river. When I checked us in, I was greeted by Vincent. He was very helpful and answered all my questions with such genuine excitement for our little stay. I'm sure he sees many people during his shift, but enhanced our excitement for our visit. We ended up leaving something behind, so luckily I was able to stop by after work since we live in town. When I arrived with my two children, he greeted me and politely mentioned he needed to get something for another guest. While he was busy, I asked another employee about our lost item, and she went to the back to look for it. When Vincent finished helping the other guest, I told him about the item we lost, knew exactly where it was, and retrieved it for us. I'm grateful for Vincent's genuine positivity and strong customer service. He helped make our stay-cation special. We will come back here for an annual staycation from now on. Thank you, Vincent!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM