Wynn Macau benefits from a central location, close to the best that the city has to offer, from luxury shopping and exquisite fine dining to prestigious events.
of TripAdvisor Travelers recommend this hotel
From the moment we stepped into the Wynn Macau, the staff did everything they could to make our stay great. We arrive at about 1AM to drop off our bags and hit the casino. it can be confusing finding your way around the floor area so I would recommend using the map provided, checking the signs, and asking the floor personnel placed strategically throughout the hotel to help you. Over lunch at the Café Esplanada, Amos made us feel as though we'd come to his home for lunch. He truly made us feel as though we were his personal guests and gave us many suggestions on how we could make our stay more enjoyable. He then made sure we could get checked in early right after we finished eating. The Café had a special Thanksgiving Lunch for Americans with a turkey plate that compared to mom's best! Throughout our stay, the personnel at the café could not have been nicer to us. Amos, Anthony and Andy all stood out in their service. I watched Amos during our meals as he established a personal relationship with each guest. We made it a point to come back again and again because each meal exceeded our expectation. Even the coffee was the perfect temperature! Our room overlooking the lake was large, clean, modern and had a view of the water display and the views of the city. Just overwhelming as you could lay in bed and automatically open the drapes to see the view. I can't say enough good things about the service throughout our stay and the excellent condition of the Wynn Macau. Location, transportation and access to other attractions is easy. The only downfall is that like most of the hotels, the betting is a bit steep with the minimum bet being 500 HKD. But is you look around some of the other casino's you can find 200-300 HKD Min betting. As a side note, we did visit the Wynn Palace in Tapia and our short day trip there demonstrated to me that staying at the Palace would also be a hit.
"Rooms are spacious and Foods are outstanding"
First of all, rooms are quite clean since it is new, and are spacious. Best thing about this hotel is definately foods. generally, taste is well valanced and not that heavy. the best pick is Korean pork BBQ in room service menu!!! Korean Chicken in pool bar menu.
Easily one of the best Casinos in Cotai area. (Personally recommend a must to visit this place) We didn't stayed here but we certainly wished we did. We visited the casino on it's official launch day and it was amazing. Everything was new; looks really gold + shiny and we were so excited with the interior design! Casino was mostly filled with younger people. Hotel entrance also had a cable car ride for you from the ground level to the top of the mall. Interesting and new concept but slightly pricey. (100HKD roundtrip)
Positives - great room, comfortable bed, great amenities, high quality restaurants (especially Golden Flower - really excellent), good location in Macau, lots of shopping, free shuttle bus to other attractions Negatives - lacking soul/feel, not much entertainment beyond casino, casino not so lively while we were there However, the more we toured around and looked in at other hotels in Macau and Cotai, we were more and more happy with our choice! Actually, very good!
On my recent business trip to Macau, I chose to stay in this hotel based on many glowing comments in Trip Advisor. I agree with previous comments that the hotel is one of the most beautiful and well designed hotel. The finish and furnishing was truly the top class and there was an evidence that attention to detail was given at every detail. BUT I must say there were a few things in the hotel which stopped me from giving a 5 star rating. First, the sensor in the mini bar was rather intimidating. In fact the bellman explained to me and warned me to be CAREFUL in order not to be unnecessarily charged for consumption of mini bar items. Second there were so many Chinese bookers in the hotel. Even inside elevators I was approached by young women who wanted to tout the customers. It seemed they were actually staying in the hotel. Last, the breakfast at Cafe Esplana was wonderful. But I saw two European chefs taking their break and relaxing in the restaurant with breakfast guests present. It's usually against the practice of 5* hotels in many cases that employees in uniform are not supposed to eat in own outlets. Certainly there seems more room to improve to uphold the reputation of the hotel....
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM