of TripAdvisor Travelers recommend this hotel
Positives - great room, comfortable bed, great amenities, high quality restaurants (especially Golden Flower - really excellent), good location in Macau, lots of shopping, free shuttle bus to other attractions Negatives - lacking soul/feel, not much entertainment beyond casino, casino not so lively while we were there However, the more we toured around and looked in at other hotels in Macau and Cotai, we were more and more happy with our choice! Actually, very good!
On my recent business trip to Macau, I chose to stay in this hotel based on many glowing comments in Trip Advisor. I agree with previous comments that the hotel is one of the most beautiful and well designed hotel. The finish and furnishing was truly the top class and there was an evidence that attention to detail was given at every detail. BUT I must say there were a few things in the hotel which stopped me from giving a 5 star rating. First, the sensor in the mini bar was rather intimidating. In fact the bellman explained to me and warned me to be CAREFUL in order not to be unnecessarily charged for consumption of mini bar items. Second there were so many Chinese bookers in the hotel. Even inside elevators I was approached by young women who wanted to tout the customers. It seemed they were actually staying in the hotel. Last, the breakfast at Cafe Esplana was wonderful. But I saw two European chefs taking their break and relaxing in the restaurant with breakfast guests present. It's usually against the practice of 5* hotels in many cases that employees in uniform are not supposed to eat in own outlets. Certainly there seems more room to improve to uphold the reputation of the hotel....
This hotel is one of the best in Macau. It is very good, and it is an almost exact replica of the one in Las Vegas. The service is great, the rooms are more Americanized and large, which I like. Free wi-fi, very soft and elegant beds, not hard Asian beds, and everything you would come to expect from a Wynn Resort. Even though the hotel is now over 10 years old, you wouldn't know it as the Wynn company takes great care of its hotels. I love this hotel and it is my preferred place to stay when coming to Macau. It's not cheap, but you absolutely get what you pay for.
"Chinese Liberace's Home"
We were lucky enough to get an upgrade into a huge suite. Really amazing if a little ostentatious opulence! Liberace would have felt right at home here. Everything is absolutely immaculately clean and appears very new. The suite came with a massage room, guest toilet, huge flat screen and enough seating for about 25 people at the bar/dining table and huge sofas. The bathroom is twice the size of your average hotel room. It came equipped with a flat screen TV that you are able to watch from the large jacuzzi bath tub or the dressing area. An 11 a side football team could comfortably have a shower in the black marble surrounds. The Molton Brown toiletries are by far the best, widest range and largest in size I have ever been lucky enough to have in any 5 star hotel.
"The new Macau Wynn Casino"
A 'must visit' if you are in Macau - the recently opened (late August 2016) Wynn casino in Macau is spectacular from the entry via cable car gondola to the highest quality mosaic tile floor finish, the flower carousel and the amazing finish and service throughout.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM