of TripAdvisor Travelers recommend this hotel
Recently stayed at this hotel for one night. Room was spacious, large comfortable bed and good heating and wifi. Bathroom a little small but clean and managable. We needed an early night as had a long journey with early start the following day however loud party music kept us awake until midnight. Breakfast was excellent. Overall I would recommend this hotel.
"Loved our stay"
After a previous bad experience with this hotel I was nervous staying here again, the hotel was amazing all staff were incredibly friendly, room was spotless, breakfast was good my overall stay was amazing! Myself and my husband will be visiting again.
Having been to this hotel many times we were looking forward to a restful family break, having worked through Christmas and New Year. However this became a nightmare. The first night, the children couldn't get to sleep due to music audible in the room. I didn't complain, but when this happened again on the 2nd night, i rang reception to complain. An hour later i rang again due to the noise continuing, only to be told that a member of staff had been up to the outside of the room and heard nothing. Nonsense! Night 3 and the music was still playing at 11 pm despite signs round the hotel requesting guests are quiet between 10pm and 7. On ringing reception they said they would turn the bar music off. The following evening was our last and the music could still be heard at 1.30am but i was so fed up i couldn't be bothered to ring. On the third afternoon, we took the children swimming but because there was a group of adults being stupid in the pools and it not being safe for young children to swim we turned round and left. Are leisure centre staff not meant to ensure good behaviour and safety for all. On the final morning we went for breakfast. Pineapple juice was served in a dirty glass, the Hot Chocolate hadn't been made properly, fruit bowls were dirty, a large amount of the fruit was very overripe. The plates for hot breakfast were cold and guests left waiting as the hot food was empty, despite the lady in charge walking past and doing nothing until challenged by a guest. All in all very disappointing, i may as well have stayed at home and saved some money!
"Good standard hotel"
Cant fault it .Large carpark .Good quality rooms .Short way out of York(we walked it twice) Buses right outside all seem to go to city center . Taxi £5 .Bar is ok .Overlooks York race course .Nice quiet area
"Too expensive for its value"
The hotel has a bit of a worn out look. It is located next to the horse race track and it takes at least 15 minutes to walk to the centre.The staff were OK but not too friendly. The rooms weren't very clean, the bedsheets were dirty and we even found an old chewing gum stuck to one of the pillows.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM