of TripAdvisor Travelers recommend this hotel
"Perfect Location, Outstanding Staff and Phenomenal 24 Hr. Executive Lounge"
We stayed here for 3 nights last week on the tale-end of a rail tour and could not have imagined a better stay anywhere in the city. We had requested early arrival and when we got there at 11 am the staff was gracious, welcoming and both rooms were ready. In our extensive travels this is highly unusual and much appreciated. The location in our opinion was perfect---a five minute walk along the lovely river from the main train station, away from the noise , congestion and ringing church bells of the Aldstadt. We booked executive-level rooms, which were on the 34th floor with huge windows offering outstanding views of the river and city. Extremely comfortable beds with a selection of pillows, high quality linens and duvet, large closets, a mini-fridge, electric hot pot for tea. and/or coffee Large flat-screen tv with good channel selection. Nice bathroom with thick, plush towels, excellent toiletries, good water pressure and an extremely easy-to-use shower system (a rarity in Europe!) One of our rooms had a bathtub and one a shower only. Be sure and request a tub if its important to you. In an uber-expensive country like Switzerland a 24 hour executive lounge offering extensive selections of both food and beverages is a huge benefit. You literally could eat breakfast and a light lunch or dinner in the lounge and it was extremely popular with the guests. Everything on offer was high quality and delicious. Our room rate also included breakfast in the dining room, and this, too was memorable. We especially loved the Swiss 'branding' of this room - a cable car gondola in the middle of the dining room, with skiis and Swiss cross pillows. Lovely black and white Alpine murals. Cold cuts, cheese and fish were offered on slate tablets, various dishes identified with signage placed in granite blocks reminiscent of the Alps. Hot dishes in French Staub dutch ovens, which kept food remarkably hot. A wonderful omelette/waffle station and Swiss Muesli to die-for. The staff here is obviously extremely well-trained, gracious and helpful. There was never a long wait to change currency, get directions/recommendations or purchase a tram pass or Zurich card. We were exceedingly impressed with each and every team member we encountered. I believe all executive level rooms include free wifi, not sure about others. Highly recommend this hotel, and thanks to the many staff who made our visit to Zurich so pleasant.
"Good location, comfortable rooms and nice staff"
Room was on a high floor with excellent views of Zurich. It was comfortable, but typical small European size. One of the best hotel club lounge with extensive breakfast offering, afternoon snacks and drinks. Location was five minutes from train station and could easily reach all the popular areas in Zurich.
Aside from the perfect location, good breakfast, nice rooms, etc.. what really stood out for me was the SERVICE! And I have all the staff to thank for that. The staff were very efficient, thoughtful and very patient (special mention: Laura Fikus!). I would recommend this hotel anytime! 10 STARS!
"Absolutely fantastic hotel in every way"
Perfect location, very functional and quiet rooms, outstanding service by everyone on the team. I'm a frequent guest and so look forward to staying here each time! Executive Lounge is a big plus, food is ample and varied. Front desk team especially helpful at all times. Only minutes from the airport.
"New Year in Zurich"
Had a great experience with this hotel. Breakfast was amazing, lots to choose from, the hall for breakfast is a restaurant at night time. 2 restaurants (I think might be more!) available and also a bar. We booked the new years event and had a great time, the food, drinks and overall experience was very much to our liking. The location of the hotel is great as it isn't exactly in the center of all the hustle and bustle of the city but also a 10 minute walk from the main street. Thai restaurant is great, food was amazing! The room service was also very fast, the lady told us we will get our order approx in 40 minutes to an hour but after 20 minutes everything arrived, we ordered a salad and cheesecake which arrived delicious! Also after coming back from our sight seeing, the room was exceptionally clean, towels were changed, bedding was changed and mirrors and taps were squeaky clean! Would definitely recommend and come back / stay at this hotel chain again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM