dos viajantes TripAdvisor recomendam este hotel
"Nature, beauty, luxury, competent staff & excellent food"
We had a very pleasant & comfortable, memorable stay in a luxurious and beautifully furnished apartment of our own, with private pool and a free view into the desert. We saw birds and oryxes and once even a wild donkey from our terrace. The staff is competent and very friendly. There was one especially well-mannered and cheerful young employee whose name is Amal. He used to make us different versions of Arabic coffee and gave us advice about how to make it at home. Before we left, another employee, Mr. Khaled, had made sure we were provided with a package of Arabic coffe and spices, as a gift to take home. The food is excellent good. We very much loved the breakfast buffet (among other things lots of esthetically arranged very fresh fruits), really high quality. The resort consists of apartments of different sizes. The flowery trees are very well kept. If you don't want to walk you call for a buggy or (as in our case) you use one of their bikes to move around.
"A very peaceful place"
This is a very tranquil place to stay for a few days. Wether you like horse riding, falconry, spending time in the soar having lots of treatments or just lazing around by your own pool this is the place to try.
"Luxury is the word....."
We had a great stay in this resort. Falcon's owl's camels peace and quit. A very luxurious villa. Very capable and nice people. Nice lunch. Perfect hosts and people. So in short: Great stay. We will do this again.
"Magical desert experience - luxury and exquisite nature"
We treated ourselves to a night in a large tented villa with its own private infinity pool. The quality of the villa was outstanding with beautiful views of the dunes, sunsets, full moon and sunrise. The surrounding nature resort is beautiful with gazelles and oryx roaming around. The rainforest spa experience is amazing and our massage therapists Nina and Shelby were top notch. The staff are super friendly and helpful. The activities program is also very interesting - the falconer Rebecca is superb as was Gabriel's nature walk - very informative and interesting. managers Jiuju and Katherine were super helpful with our reservations. The Safran restaurant for dinner is a must do - unique location and fab food.
"Nice but don't forget anything in your room when you check out."
Three different experiences here. Check in: a woman not familiar with the systems, not clear on her brief, and blocking on the credit card more than what required, by mistake. Stay: Villas are great, room service efficient, restaurant service and food excellent. After stay: i forgot my Logitech Boom Speaker in the villa and i realized only when I unpacked at home. I called and they told me that the Lost And Found was closed. I call next day and the response is that nothing was reported as found. I say if nothing was reported then it was taken. I am asked to call again in the afternoon after a new visit in the villa. When I call later in the evening a new guest is already in and can not be disturbed. I am requested to call some gentleman heading the Housekeeping service next day. I called for two days, he never picked up the call. I wrote an email to email@example.com but despite the name of the mailbox they didn’t care. Someone is now enjoying my Logitech speaker. Just a small part of the experience, but enough to black list the place.
Cartões de crédito aceites pelo hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Maestro
Check-in: 15:00, Check-out: 12:30