"O melhor lugar para se hospedar em Hanói"
O melhor lugar para se hospedar em Hanói, a posição é o sossego da ruas da cidade, a sala são confortáveis, limpos e muito grande, a equipe é perfeita falando um inglês perfeito, o ginásio é realmente novo, como a piscina e a sauna. O restaurante é perfeito. Sugeriu! Absolutamente
"Perfect stay and couldn't be more happier"
I decided to stay at the Residences of the Crowne Plaza owing to my young children and mother visiting Hanoi. We had a three bedroom apartment that was huge - the facilities were first rate and the kids loved being there. A bonus was having clothes washing facilities to which the hotel also provided washing powder in request which was great I can't say enough of the staff here - they were fantastic from when I arrived to when I left - the service was outstanding. I was allowed to go to the Club Lounge (in the main Hotel) based on my Platinum Ambassador status - this Lounge had probably one of the best selections of food I have seen - the kids were also very happy. Staff here were fantastic as well! The hotel over all is very modern and impressive in the new part of Hanoi and I found the cost very reasonable. There is a mall near by. Just be aware that some of the tour companies will charge you a surcharge as it is out of the way to the normal hotels in the old quarters of Hanoi. Will definitely stay here again if in Hanoi again.
"Great Service / perfect for evening cigar (got upgraded --> definiatley biased ;-)"
Within the last 2 years I had four stays (2-5 days each) here - what can i say, i am a big fan (got an upgrade last time --> also the suits are nice:))! During weekdays the hotel is full of Korean/Chinese/Japanese Tech People (so breakfast is more calm after 7:30), on the weekends there are more Asian tourists (breakfast at 7 and you are almost on your own!) Morning staff & Marketing manager rembered my name/profession & the way I want my coffee in the morning / and the variation in the afternoon --> haven´t experienced that before in any ohter 5star... Constantly great food at breakfast --> have not had dinner there yet, but the smells and impressions from the waterfront (non swimming pool in the "garden/yard) seem great! I just don´t get the concept behind the barista outside at a very noise and loud roundabout, when having this great backyard --> which by the way is perfect for a cigar in the evening!
Cartões de crédito aceites pelo hotel: Visa - MasterCard
Check-in: 14:00, Check-out: 11:00