dos viajantes TripAdvisor recomendam este hotel
"Fun vibe for a night away"
We stayed here for a Saturday night away from home. The hotel has a great vibe, which you sense the moment you walk in the door and see the great artwork. We stopped at the Bee's Knees before and after dinner; the drinks were great and the crowd was lively, plus we got to watch people play with the pin wall as they walked by. The room was fresh and updated, the furniture was comfortable, and we slept soundly.
"Misses the mark"
I think this property has potential but it seems challenged to achieve it. A former Ritz-Carlton, the rebranding coincided with redecoration and refurbishment. Although some of the design elements seem 'odd' the overall result works well. Ours was a late arrival and we took advantage of the on-line check-in in order to simplify things. Eight hours later we were tapping our toes as we waited for the sole front desk attendant to solve what seemed like an extremely complicated problem for another guest. When our 'turn' came we learned that the on-line check-in had disappeared...so, we started from scratch; not a big deal. When asked to change a $20 bill, the front desk determined that they only had $17! By that time we were prepared to accept the $3 loss as a conversion fee, but the attendant asked we wait while he found his colleague who was able to make the exchange. Where was this second individual when we were waiting to check-in' The room was comfortable, but incredibly under-lit and dusty. Perhaps the two go hand in hand!' Next morning I needed to pick up a rental car and the extremely helpful valet offered use of the 'hotel's town car' when I asked for a taxi. Wonderful! Sadly, it turned out that the car and driver where not associated with the hotel and I was asked for $20 at the conclusion of my 10-12 block ride. The front desk staff in the morning were the polar opposite of what we encountered the previous evening...efficient, pleasant and helpful. Nothing here was catastrophic, but the property just doesn't seem to have it together.
"Trendy slightly odd"
This place is very boutique with some good and a few bad qualities. It is a very posh area of town and has a slightly pretentious feel. The staff is exceptionally good, very helpful and friendly. Food was good. They want you to use a car service rather than cabs. I had to walk a half mile to buy some Claritin even though there are restaurants and clothing stores all around.
I feel like the designer doesn't know what way to go with their design. It has a nice classy retro feel then it has like random items like a cow head lamp. The food over priced and almost feel like they were trying to hard to make it millennial and forgot to add flavor. The staff, super nice. I didn't like the they had no bathtub only shower. The robe was terrible.. wth.
"Simply not good"
They took a really tired property, spent a little money to put some lipstick on it, hired some incompetent people, and are trying to sell it. I would stay far away! Won't return. The staff especially made it an unfortunate stay. They just don't know what they're doing. So unfortunate.
Cartões de crédito aceites pelo hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 15:00, Check-out: 12:00