The staff at the Ritz Carlton were fantastic, very professional, accommodating and nothing was too much trouble plus everyone had a smile on their face and several staff said it was a great place to work with a lot of pride. My only problem was the staff kept telling my wife ideas for shopping (lol) I would definitely stay at the Ritz again.Comentário de N. Alan , Austrália the 24/09/2015
Really enjoyed my stay. Had a slight hiccup on registration but the staff went above and beyond to resolve the issue and make sure we had a great experience there.Comentário de P. Shahzeb , Austrália the 14/09/2015
Je passé un magnifique séjour, le personnel est exceptionnel, tout été parfait.Comentário de B. VALENTIN , França the 08/08/2015
"I will be back"
Ritz Carlton - the name speaks for itself. Room was perfect, staff were all extremely helpful. Booked a 3 bedroom suite over christmas, the whole family enjoyed the stay. And its walking distance to Pavilion just to add.
"Epitome of luxury "
If you are visiting Kuala-lumpur, look no further then the Ritz Carlton. All rooms are luxurious and beautiful. Hotel decor is sophisticated and rich. Service is the best in the hospitality industry. A delightful and wide spread for the buffet breakfast. Thank you Siva for up keeping a fantastic staff compliment at the buffet breakfast. Hotel has been revamped recently. Still looking brand new.
I truely reccomend this hotel to everyone. Hands down the best hotel we have ever been to. Great location, great breakfast and wonderful Staff. Special Thanks to Raymond, Zin, Indian lady at the spa lounge, the breakfast Staff. We will definately be back.
"Great Location and amazing service"
The Ritz Carlton Kuala Lumpur consistently offers great service. The staff are really helpful, especially the butlers Zul and Azim who goes the extra mile to attend to your every need and also Aunty Rani at the pool area who is always willing to help with a smile, Felt really special when one of the directors and managers served us at breakfast. Rooms have been renovated and are lovely and spacious. Great location as the Pavillion Mall is just a walk away. Definitely home away from home for us,
"Great Stay, improved service"
Since the renovation the past 8 months, I stayed the Ritz Carlton, KL three times. The first two times was fantastic - nicely renovated rooms, and significantly improved service (climbed to one of best in the Ritz Carlton/JW Marriott I had stayed in the past 2 years). However, this last trip last week, was a bit inconsistent - the Club Lounge was still fantastic (Thank you, Jennifer and Ton Ton (sorry if misspelt his name) for your care and attention), but the recent checking in the hotel probably needs a slight bit of improvement, especially from the front desk manager ( a bit snobbish and uncaring). Other than the surprize check-in, the rest was great .... a short note to thank Haslimah too, the butler on my floor, who was so courteous and always smiling. A real joy to meet her and her colleague at the corridor. I am a frequent patron of the Ritz Carlton and JW Marriott hotels in Asia, and I can say, the Ritz Carlton KL has vastly improved since the renovation - service, hotel amenities, layout. Thank you, you have my vote.
Cartões de crédito aceites pelo hotel: Visa - MasterCard
Check-in: 14:00, Check-out: 12:00