dos viajantes TripAdvisor recomendam este hotel
um espetaculo de hotel.... tudo perfeito.... atendimento unico, areas de lazer perfeitas, restaurantes de otima qualidade, em frente a praia, piscinas sao um atracao a parte , o hotel possui umas 3 uma mais bonita q a outra.... recomendooo
we check in on the 15th of april and check out on the 17th and we had rooms 801,1201,1601 very beautiful rooms as per my family.we came to celebrate our wedding anniversary also the birthday of my brother in law welcoming was outstanding from reception staffs and very helpful mostly Mr ajay & team room was clean and beautiful and well maintain. Thank to Mrs Pooja food and beverage service buffet huge selection very enjoyable. pool very spacious for both adult and kids. thank for richi, kevin, avinash, jerome and others staff of food and beverage very attentionate and eye to details mostly juglall, sachin ,Alvin and vidusha and others. just raised a matter with a head waiter about a product the latter told the breakfast chef and the chef react at once...this is very good for the company. kids clubs staffs also they are very good, they took great care to my children. mystic restaurant food very good and also Jeremy is good asset for that restaurant beach resto also very nice and we received a very good service from the staffs above all thank very much to azagen and arveend from fnb department also mevin seebah who did my booking. my family and I enjoy very well our stay in The Westin and THANK TO YOU ALL just beach is a negative point for the hotel. need to clean all the pathway and the fountain at the entrance otherwise every thing perfect. we will comeback
I have spent a couple of marvellous days in Westin Resort Mauritius. The atmosphere was pleasantly relaxed. In tranquil surroundings I spent my days at the beach snorkeling and walking. The ample space between the umbrellas made me feel well there. My room was magnificent and beautifully located at the beach with sea view. The mattresses were first class quality. This room was just perfect to me. I have enjoyed the breakfast buffet with the tasty and manifold international dishes. This was a pleasure every morning. Besides the main restaurant there are several a la carte restaurants with good food but high prices). The service at the Mauritian-style-restaurant was very friendly and attentive. The staff that are always there to help, made my stay comfortable and enjoyable. Thus kudos for the friendly personnel. But over and above I would like to mention these staff members who made me feel really welcome and at home. Mauritian hospitality is characterised by an incredible generosity and sincerity. This makes may days at Mauritius so unique. Reception: Joanna for the warm welcome. Nancy, Jay D. and Dravish for the heartfelt hospitality during my stay. Maid Service: Pratima (for the very best service) and Reshma. Restaurants: Jean-Marc (A cook with a disposition to spoil his guests hospitable and attentive). Bugs is managing the a la carte restaurants solution orientated with warmth and competence. I also express my thanks to the Boothouse-team: Especially: Sooraj for his helpfulness and competent information. Kawoo and Vivesh for the great snorkel trips before the Victoria hotel (my favorite snorkeling spot in this area). • Aufenthalt März 2017
"Just not quite a 5 star resort"
We have just got back from a one week stay at the Westin Turtle Beach, and although overall we had a good time, there were so many little issues that you just wouldn't expect from a 5* hotel. The positives: The food at the buffet was delicious, quite limited on choice and very similar every night BUT very flavoursome! The deserts are in a league of their own, quite simply the best selection I have ever tasted in a hotel buffet. Breakfast was good, but as with most Indian Ocean hotels, their take on the 'full english breakfast' leaves a bit to be desired but generally a good selection. The beaches are very picturesque. Although the sand is very gritty, the sea is very shallow and you can only really paddle a metre of so out until you get to rocks and seaweed, I wouldn't mind walking over this usually but there are A LOT of sea urchins everywhere so you need to be very cautious. The pool is LOVELY, very clean and nicely designed, never crowded. About one third of it is very shallow (0.5 metres deep), so perfect for our 2 small children to play in easily. The negatives: The service at all the lunch time restaurants is absolutely atrocious. It was so painfully slow. Eating at Beach Grill or Mystique was just incredibly stressful as the kids would get so restless and hot waiting for the food to arrive. After about day 3, we decided to eat 'pool side' where you can order a limited range of food to be delivered to your sun beds. However this meant on one day a wait of ONE HOUR for a couple of burgers!! The grounds are well kept, but possibly in need of a little refurbishment. There are tiles missing from inside the pool, and missing stone flooring outside our room. Amenities inside the rooms could benefit from updating, for example the hairdryer did not work properly. Every evening the maid would come to do our 'turn down' service at 6:30pm just as we were wanting to shower and get ready for dinner, the restaurants didn't even open until 7pm, so obviously we would still be in our room! We would always ask them to come back in half an hour but on 3 occasions they didn't and we didn't get the room serviced. On a few days the fly situation when dining in the Beach Grill and outside in Seasonal Tastes was disgusting. Although we never saw any flies on the buffet, they were swarming all round the tables, it was impossible to eat. I know it is a tropical country but there are plenty of fly deterrent measure that other hotels seem capable to employ. On our first day my son stung his foot stepping on one of the many dead bees around the pool. After a good 5 minutes of screaming and us trying to pull the sting out, a member of staff finally came over and lead us to the on-site doctor. Worryingly the doctor's grasp of English wasn't good and he wasn't really a great deal of help. The evening entertainment was incredibly disappointing. On a few evenings there was some live music but this didn't even start until 9pm and was just too late for the kids to stay up for which is a shame. It would have been nice if they had something a little earlier that families could attend. On one night a week they had Mauritian dancing at 6pm and this was great as the kids could join in. And also no 'Fire Show' on the beach unlike other 5* hotels in Mauritius that we've been to. The weather was mixed, we had a few showers and quite a bit of cloud, especially in the afternoon. On one day it actually rained for about 6 hours continuously! This was the day we had chosen to go to the Casela safari park which was a shame as most activities were closed! I feel bad complaining so much as I'm generally not that kind of person, but we've been to quite a few 5* hotels and this one just seemed to keep letting us down. Especially when you think about how much to pay to come here, you sort of want everything to be perfect, or as close as it can be! It is still a lovely resort and I'm sure a lot better than some other hotels on the island.
"The best bed for sleeping. Food excellent. Our request attended quickly."
Wonderful relaxing environment. Room with excellent pool view and sea view. The bed very nice. So heavenly. The level of cleanliness and daily cleaning is done. The response time to attend request is short.The spa is highly recommended.
Cartões de crédito aceites pelo hotel: Visa - MasterCard
Check-in: 14:00, Check-out: 12:00