of TripAdvisor Travelers recommend this hotel
"Too expensive for what you get"
Great location in a cosmopolitan area with a modern architecture. Breakfast is ok with a variety of food Rooms looks very nice with enough space but the finishing are poor for such a hotel. Silicone and the gaskets for the shower were applied by beginners. Non ergonomic details like towel hooks. Knife restaurant very nice atmosphere, very good meals and good prices. Very nice front desk personnel but room maids were too insistent. Regarding water problems the pool was closed, but the area is very nice. Unfortunately Cape Town area ia very dry for 3 years.
"Fantastic hotel close to Century City"
I had the pleasure of staying at the Crystal Towers for a quick business trip to Cape Town. General: - The hotel staff are great and very friendly, and the hotel in general is really, really nice. I had an early check-out, and the staff made me a cappuccino while I waited for some colleagues - a nice touch! Room: - The room was fairly spacious, and extremely modernly appointed, with beautiful ambient lighting, and has pretty much all that you could want or need. The bed was comfortable, and the TV pops out and recedes into the foot of the bed. Location: - The location of the hotel is conveniently very close to Century City, so you have a massive mall and amenities close by. Unfortunately I could not try out their breakfast - as I had an early departure. I really enjoyed my stay, even though it was brief, and I would not hesitate to recommend this hotel to anyone needing to stay in the area.
"Cape Town Central at its Best"
The most amazing view of the canal walk from the room. We had a fantastic time from the moment we checked in to the hotel to the room service we have received. We did not want to check out. The hospitality we received was excellent. All staff were always ready to assist and truly made our stay memorable.
"Magnificent breakfasts, service lacking!"
The buffet-style breakfasts at this hotel remain magnificent with patrons being spoilt for choice with high-quality food and presentation. The service however is lacking in that the waitron staff don't clear the tables, nor do they come across to request that they refill your coffee. This was not the case in my many, many visits to this hotel to attend business meetings over breakfast and coffee.
"Good service, great rooms"
The service in the hotel is very good, the staff is kind and very helpful. As one would expect for this level of hotel. The rooms - executive suite - are modern and the beds are very comfortable. The only minor was that due to the lack of rain the last 125 days in SA, we were not allowed to use the bath (no bath stop), we needed to ask for drinking water in the room and the kids were very dissapointed that we couldnt use the pool. We specifically choose this hotel because of the infinity pool. The water was already in there, but the hotel choose to not open it (other venues and hotels had their pool open). Since our plane left just after midnight, we even got a room after check-out time until 6pm, so gratefull for that. The breakfast is a bit poor, I expected more of that. No pancakes, not a big variety of breads and not very nice decorated. Enough staff for service thogh and coffee was very good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM