of TripAdvisor Travelers recommend this hotel
We stayed at this property for 3 nights, and cannot say anything but what a wonderful experience we had. The staff was so polite and helpful with every request. The hotel itself has great ammenities, is clean and modern, and so accomodating to all our requests. The location is just steps away from restaurants, shops and a shopping mall. We felt safe at all times, and are so happy we chose to stay in this side of town, beautiful 5 star hotel, with huge rooms, modern, yet characteristic details. Would stay again time and time again
"Spent almost 3 weeks"
Great property. Owned by Marriott. Very friendly staff. Universal outlets in rooms. Great beds, Nice Pool. Excellent maid service. Fantastic car service. Great bar and meeting rooms. Melrose Arch is a safe haven in Joburg. All of the restaurants are fantastic in the area. 35 minutes from the airport. A good selection of high end shopping. Not far from Stanton City, the really high end shopping.
"Great location "
We stayed in this hotel for one night before we flew back home at the end of our holiday. It is a lovely hotel in a great location, room was very comfortable. Breakfast was great and there is a nice bar for a nightcap. Service was excellent, staff on reception are friendly and helpful. The pool area is really good... Would highly recommend....
"Nice experience "
The location is very good with a nice walking area full of cafes and restaurants . The hotel is beautiful and the craw is gentle and smiling. Breakfast with a wonderful Parma ham is a enjoyable I suggest the hotel if you are going to Johannesburg
"Almost great, but not quite"
The hotel is modern and stylish. The rooms are spacious and well appointed with details like surround sound / home theater type speakers for the TV. The staff are wonderfully warm, professional, and helpful. The location is in an artificial (read security bound) oasis of cute cafes, shops, restaurants, etc. (The "gated community" feel is not my thing, but perhaps that is the reality of being in Johannesburg.) There is also a beautiful outdoor pool. However, I can't wrap my head around the rationale for not including a gym. This is incredibly frustrating since there surrounding area is far from safe for a morning run. Any hotel at this level without fitness facilities simply CANNOT be rated considered five stars. I would say it is not even four stars. Another issue is that it was loud. I could hear music (presumably from outside) until past midnight and then construction noise woke me before six am. What good are the beautiful surroundings if you cannot sleep 8 hours in peace' At this price point and for a hotel that claims to be five stars, this type of noise pollution is not acceptable. I told the front desk this morning about the noise problems. They were more than happy to switch my room for the following night. However, they did not apologize or offer any kind of compensation (even a simple drink at the bar would have been appreciated as a token). All in all, I'm conflicted about my experience and am not sure if I would stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM