of TripAdvisor Travelers recommend this hotel
We are frequent guests at this hotel. Their service remains consistently wonderful and excellent. Staff is friendly and helpful. The hotel decor is beautifully modern and with room size you are assured to have a comfortable stay. The hotel is located centrally to the best shops and restaurants in the area. I've recently had a concern with my booking / room allocation and the managerial staff dealt with it very effectively and professionally. This just again proved their service excellence in all areas. Strongly recommended. You won't get better value for money.
"Disappointing hotel and service"
We stayed at the African Pride Hotel September 28-29 and other than the location found it to be incredibly disappointing. The room was not clean, sheets had hairs on them, and the shower floor was gritty. Amenities were lacking, the Kleenex provided was a small travel packet. To top things off, the chest of drawers had a top part that folded outward and was loose, so when I opened a lower drawer it flung open and hit my head and tore a significant piece of skin off my forearm. When I reported the injury, the chef was sent to my room because in his distant past he had received "some" paramedic training. I cleaned and rebandaged after he left. I think we should have been offered a different room, or something. When I returned home and called Marriott, I received a letter from the manager who had the audacity to claim she had offered my husband dinner. Totally untrue. Lastly, we had ordered a car from the travel desk, but the person forgot to put it in the system. When we were ready to leave, there was no car. I would recommend that the manager be replaced.
This is by far one of the best urban hotels I've stayed at. The mood is very inviting, and the funky decor and ambiance make you feel at home. Although it was to cold to swim, the pool was well designed. The rooms were a great size for two guests and everything was modern and current. I would absolutely come back
"Nice Hotel, limited shopping in area"
Stayed one nice because of layover in Johannesburg. One of the draws was this was located in shopping area. Well all the stores close at six so no shopping unless you arrive early. Lots of good restaurants nearby. The hotel itself was very nice. Loved layout of bathroom. Breakfast was included in my rate and was outstanding.
"Safe location/Great Hotel"
We were very skeptical when picking a hotel in Johannesburg. Many people warned us that the city isn't safe, you can't walk around after dark, you won't have a good stay, etc. Well, we had the exact opposite experience and this hotel had to do a lot with it. The hotel staff was very nice. The Melrose Arch area is an upscale location that is very safe. There are so many restaurants that are within walking distance.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM