of TripAdvisor Travelers recommend this hotel
"Fantastic hotel with true African spirit and hospitality"
I stayed in the hotel a week with my husband. The hotel is perfectly located in Melrose Arch, with safe walking access to restaurants, shops and the Virgin Active gym. The rooms are fantastic, they are spacious with separate bath and shower. The bath is huge and the water is piping hot. The staff keep the rooms very clean and the beds and pillows are comfy. There were gas fires in the dining room and lobby blazing away which was great as SA is a little chilly at this time of year. The interior of the hotel had so many different details to make the guests feel at home and comfortable, while still maintaining the character of a business hotel where you could easily bring clients to entertain in the Library bar. The biggest culinary treat is the amazing breakfast menu, with plenty of options and choices. The hotel decor is welcoming, combining modern features with a traditional African theme. I loved it. The staff were also very professional, well spoken and polite, and seemed to go out of their way to do things for you. There is no gym at the hotel, but you can purchase a day pass for the Virgin Active Gym (it has a lap pool as well) for only ZAR 275. The gym is a 2 minute walk from the hotel. I used the hotel cars a lot to get around outside of Melrose Arch and the drivers were very professional, the cars were impeccably clean and I could not fault the driving. I would definitely stay again, and look forward to it.
"Business as Usual"
Another trip to Jo-burg for business and the second time I have stayed here, great location and pretty quick to the airport (hotel car at R500), the breakfast buffet is unreal and if you can't find anything you like they sure will. Library bar good and good service Rooms are a good size and plenty of space, bathroom is good, the window arrangement in the shower is rather weird and removes a bit of privacy, not sure why hotels have bathrooms open completely onto the living area. Virgin Gym around the corner (300m) at R250 per session opens at 04h30, excellent Enough places to eat and if you there for 5 nights you still got another 30 places to go to, options, options. Great stay (super quiet) and great staff
"Good place to stay in Johannesburg."
Whether you are in Johannesburg for fun or business this is a nice hotel in a very safe location. The hotel is in Melrose Arch which is walled and guarded "mini-city" within Johannesburg. Plenty of restaurants, shops and other attractions. The service was fine and the room was nice and comfortable.
"Tough to find fault"
This hotel is in a semi gated kind of area of Johannesburg which makes it feel safe. It's amazing. The rooms are huge and well equipped. The public areas are well designed and well maintained. The bar has a pool table and a great selection of wines. Sadly there are no plug sockets or light switches next to the bed which is a small but annoying thing. Great staff and service.
"One night visit"
A warm reception received after a little confusion on where the hotel parking was, More could be done on the parking upon arrival although it didn't detract from the reception. Escorted to our room and fully briefed on all the amenities available to us, excellent. Extras of champagne and flowers beautifully arranged, along with rose petals everywhere, what a surprise for my partner. Room was a king superior which was well portioned and had everything one would require in standard terms, extra's also provided in line with the type of room. Bar area and other reception areas in line with an upmarket hotel Staff attitude was professional and even humble in parts, so well received and made our stay. I do think it's mainly occupied by business clients in the week but well worth choosing over the weekend. In a lovely safe environment
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM