"We booked a very special anniversary holiday to this hotel in April."
Didn't get to experience it as the hotel cancelled us 3 weeks before we were due to be there. Thy said an Indian wedding had taken preference and we were even in receipt of our tickets!! Outrageous and we had paid around seven thousand pounds for this holiday. Trailfinders, who I had booked through, just said look at the t and c. They offered us another hotel which would have been my absolute nightmare with children slides etc. We were refunded but by then it was too late to get any deals and flights all booked up. Beware Trailfinders . We ended up getting a great holiday with Hayes and Jarvis.
Al Bustan is well equipped and elegant hotel. Enjoyed infinity pool and peaceful ambiance. Unique palace design and well maintained. The food is excellent and the service is good. The staff are very professional and provide good service.
"Fabulous hotel and service"
I stayed at this hotel with my husband for our 30th wedding anniversary. It was my first visit to Oman, although the second time for my hubby. We arrived early after travelling overnight and as our room wasn't ready, we were offered refreshments in a comfortable lounge area. The hotel entrance is absolutely fantastic with a huge atrium with beautiful chandeliers. Our room was very comfortable and pristinely clean. The gardens and pool areas are fabulous and the staff at the pool & Blu bar were very friendly with nothing too much trouble. I booked ahead for the first night at the Beach Pavilion and the staff had scattered our table with fresh rose petals. The food was perfectly cooked and delicious. We were presented with a lovely dessert wishing us happy anniversary. Breakfast was buffet style with everything you could think of available. We also ate at the buffet which has themed nights and again the food was plentiful and fabulous. I wouldn't hesitate in recommending this hotel to anyone.
"A Great Place"
Everything was great! All the staff were very nice and helpful. The beach is great and nice to relax at. I am looking forward to going back again. I would love to go during the summer and enjoy the beach again.
"Over the top opulence"
This hotel is huge and blingy but service is excellent. Rooms comfortable but characterless. Lunch by beach was very good. Breakfast huge choice and good. Dinner was ok. Service throughout hotel is really good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM