"Aldea Thai 305 by BRIC my heaven on earth!"
Aldea Thai 305 is by far my favorite place in Playa del Carmen! ASTONISHING VIEWS from your own private rooftop pool! I have stayed there several occasions with my family and friends and we just keep loving it! Although Aldea Thai may be not be so popular among families with kids, mine and I have spent the best days in town at this place. Having your own private pool on the rooftop is amazing! The other aspect that make our stay memorable is the service received through BRIC. Starting from reservation moment, till the end of your stay, they are always there for you! On arrival, they arrange private transportation for us, which makes it easy, driver waits for us right outside the sliding doors at the airport. Once at home, the BRIC staff welcomes you as if you were family to them! The apartment is always very clean, and perfectly maintained! The ambassador on call, is always friendly and knowledgeable, willing to go beyond expectation, assisting on absolutely anything you may need,
"Would NOT recommend - Bad smell, noisy, unsafe"
We had a terrible stay. The room smelled like sewage, there was construction in the room above us, but worse of all, we had valuables stolen. The staff at the reception was not well trained, and we even escalated the situation with the Operations Manager, who was not helpful and not willing or interested to improve the experience.
"Worst place to stay "
Everything but luxury. No air conditioning the first night when my party (a girls bachelorette) had planned a house party in the condo. Our night was ruined. The elevators didn’t work any day during our stay. AVOID this place.
Overpriced, dirty sheets, but the worst part, the air conditioning system does not work, i had the worst nights of my life trying to get some sleep at my room that is supposed to be a "luxury condo" haha not even at a bed n breakfast inn, please avoid
"Don't stay "
I was at the condo room 209, i didn't enjoy my stay at all, the king size bed has only 2 very small cushions (i asked for another l and they said there where non) its all broken (specific the balcony, and the safe) the air conditioning is so old that it has this terrible sound, the bed is so uncomfortable, there is no curtain in the bathroom so all the water spills when you are showering. The pool has so little day beds, you cant find any space (theres only 20, and 106 apartments, some of them are for 9 people)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM