Excellent venu, near to excellent transport into the city centre, well equiped, comfotable, and clean rooms. Bar is very expensive though! Excellent breakfast.Comment of J. Matt , United Kingdom the 2016-08-29
We hebben een prima verblijf gehad! Aardig personeel, goed bed, prima kamer, niet gehorig, lekker ontbijt. Het enige wat minder was is de temperatuur van het water als je onder de douche stond. Deze ging weleens van koud naar heet. Openbaar vervoer voor de deur. Bar op de 14e heeft een mooi uitzicht over Berlijn.Comment of H. M , Netherlands the 2015-08-25
Very nice hotel, no complaints at all. The promptly replied to the queries I had before our stay, and provided us with the room we requested, which they did not have to do. Location is out of the centre, but with the tram and s-bahn right outside the hotel, it is very easy to get anywhere you want quickly.Comment of S. Ben , United Kingdom the 2015-07-18
Ein Super Hotel mit einem schönen Spa-Bereich. Es liegt zwar nicht gerade im Zentrum, aber hierdurch ist der preis der Zimmer reduziert, aber ein Hotel auf hohem Niveau geboten.Comment of E. Bernd , Germany the 2015-03-30
I strongly recommend this hotel as it was excellent, the staff was very pleasant and helpful. It is near the S Bahn and metro, it was very clean, modern and the breakfast was perfect.Comment of T. AIKATERINI , Greece the 2014-12-03
Very polite serviceComment of K. ANDRONIKI , Greece the 2014-12-02
Alles in allem ein perfekter Aufenthalt. Sehr erwähnenswert ist die absolute Ruhe in den Zimmern. Top Anbindung an das öffentliche Verkehrsnetz, so dass auch die nicht ganz zentrale Lage doch mehr als zufriedenstellend war. Das Frühstück ist sehr reichhaltig.Comment of S. Stephan , Germany the 2014-07-19
Falls man als Reisender keinen Wert auf die Lage des Hotels legt, bietet das Hotel eine qualitativ hochwertige Übernachtungsmöglichkeit.Comment of M. Stefan , Germany the 2014-02-24
Hotel ist sehr modern, die Zimmer nett eingerichtet und das Badezimmer 5 Sterne entsprechend. Ein- und Auschecken freundlich und schnell. Obwohl das Hotel Richtung Osten und damit etwas ausserhalb liegt, ist die Anbindung an sämtliche Orte der Stadt perfekt. Ganz super die SKY-Bar mit einem tollen Blick vor allem abends, über ganz Berlin!!!Comment of T. Petra , Germany the 2013-10-22
Wir hatten ein sehr ruhiges Zimmer, der Aufenthalt war Perfekt. Für die Größe des Hotels war der Wellnessbereich etwas klein aber sonst war alles Super!Comment of W. Christian , Germany the 2013-10-15
A great hotel. The rooms are of decent size & have everything one would need. The bathroom amenities are of high standard. The only issue we had was with the internet in the room. The reception & speed of the free internet was very poor in the room and we had to log in & answer a few questions every time we opened the ipad.Comment of R. Anil Kumar , Nepal the 2013-07-12
Sehr gutes Preis-/Leistungsverhältnis, individuelle moderne Ausstattung, gutes Frühstück, angenehmes Ambiente, freundliches Personal ...Comment of S. Max , Germany the 2013-07-07
Sky Bar is great. Excellent (!) Cocktails. Hotel is good, nothing to complain but nothing extraordinary either.Comment of N. Benjamin , Germany the 2013-06-07
"Below Average Hotel"
I visited the hotel with 3 other colleagues (4 rooms) for only one night and it was enough to make a bad impression! Rooms relatively dirty, no complimentary drinking water, no slippers, dirty carpets, old bedsheets, poor tv channels,...! And what disappointed me most is when I forgot my shirt in the closet and when I called the hotel hours later and emailed them as well, they answered that it was not found, which indicates that they have incompetent housekeeping staff because before handing out the room to another guest they should clean the room and check out if the previous guest had forgotten any item! So their answer was not acceptable! Besides that, the breakfast buffet was poor, when I asked a waitress for a tea she told me that tea is at the buffet (but with a smile)! The hotel itself is not cozy, the lobby is spacious but too cold (not in temperature sense)! It looks more like a company lobby rather than hotel lobby. The hotel is 12-15 minutes away by taxi from the city center. The tram facing the hotel is not practical, it stops a lot before reaching the city center and there for takes relatively lots of time (around 30 min). As such, I wouldn't go back there and, if asked, I would not recommend it.
"Family Weekend Away"
My father, mother, finance and me have just returned for a 4 day city break in Berlin, staying in the super stylish Andel's Vienna House hotel. We were celebrating my fathers 60th birthday and the 4 of us had 3 rooms. Upon arrival you can see the hotel is very clean, very modern and very well presented. Check in was quick, easy and simple and we only had to wait for one room to be ready, waiting a total of 40 minutes. We loved that you couldn't use the lifts unless you placed your room card on the sensor, then allowing you to choose your floor. This meant nobody could walk in off the street and get to any floors in the hotel. The rooms were spacious, clean and modern. We had a double bed, but with 2 single duvets. I personally loved the pillows, they were soft and fluffy, however my finance found it was too soft and fluffy, giving him a bad back, but each to their own. The room had a flat screen tv, with the option to listen to the TV in the bathroom with a volume control. Tea and coffee were available in the room with a kettle and there was also a mini bar/fridge, slippers, a safe (which was free to use) and room service available. The bathrooms were fantastic, big open space with the toilet and shower in separate glass walls. A bath and big lights made the bathroom very fancy and feel big. The wifi throughout the hotel was fantastic, never seemed to log you out and you could add as many devices as you wanted. It also worked every where in the hotel at all times, with it being super quick and high speed all the time. Reception and the staff were hit and miss, a hit being Eric, who's service, ability and English was fantastic. Other members seemed either not interested or not as knowledgable. Concierge was great and worked every day. With him you an buy your tram fares, city tour tickets and overall ask any questions about the city with him (forgotten his name but very helpful). The hotel has 3 restaurants, one for breakfast only on the 1st floor, Mavericks on the ground floor and a super fancy Michelin restaurant on the 12th floor. The breakfast restaurant was great, with a huge variety of food to choose from. It always had seats available and breakfast ran from 6am to 10:30am. Mavericks was a cool surfers type restaurant where you can see the galley /kitchen, however the menu did seem limited and not for your fussy eaters. For example, the only sandwhich was a corned beef one and pizza included avocado on top. The Michelin restaurant on floor 12 is booked weeks in advance and the snooty staff in there won't even let you have a look around, so not much to say there. As far as getting food in the hotel past breakfast, these are your only options. For some reason they don't open the breakfast restaurant at lunch or night, meaning they are missing out on making money because the only option in the area is a burger king across the road. We did find this disappointing as other 2 restaurants were ALWAYS busy/full. On floor 14 you have the Sky Bar looking out with 360 degree views of Berlin. Its very cosy and stylish, but once again tables are booked in advance to be reserved. We were told Friday night we could night reserve for Saturday night because they don't reserve on the weekends, but Friday night had at least 5 tables reserved, but maybe we just didn't understand. So we would advise to get there early to get a table, since it does fill up and we saw a lot of people turn up and then leave due to no more room. The other thing we found annoying was the hotel had a huge conference on for a company and we felt they took priority over the normal paying guests. Sky bar was closed for them on Thursday evening and we didn't find this out till we arrived at the sky bar, they seemed to take over the hotel. Not something that probably happens all the time, but just thought we would say. The hotel does a great service where you can join a city bus tour direct from the hotel for 22 euros each, it sadly doesn't drop you back at the hotel and it only leaves the hotel at one time only at 9:45am each day, but we would recommend this tour as you can get on and off all day and don't have to travel to the bus. The location of the hotel was what we found the most disappointing, but our fault i suppose. Its not a terrible amount of distance out from the city, a 10 minute taxi ride from Alexanderplatz, but it would of been nice to be able to walk into the city. However, the tram outside has direct links to all the places in the city, so that did save the day. Overall, we would love to stay here again, its a safe, clean, modern hotel and we had a wonderful stay.
I stayed in Vienna House Andel's Berlin last summer for a few days. The hotel is clean, modern furniture, friendly staff, the service is wonderful, also pleased with the stylish invigorating design and variety of breakfasts. The rooms are comfortable, the location is wonderful. convenient transport interchange and good infrastructure. I am very pleased and recommend to visit Vienna House Andel's Berlin. Despite the rainy weather, our holiday is due to your warm welcome and sincere smiles became the best memories from Berlin and create a desire to come back. Thank you!
"GREAT HOTEL OUTSIDE CITY CENTER"
Beautiful hotel, with really good relations quality-price. Big and luminous rooms, with big and confortable beds. Really good breaksfast and great staff. Despite that the hotel is located outside city center you can reach in front the hotel the train and bus and it will take you only 10 minutes to reach the main important places at the center of the city.
We went there for a seminar with my husband! Very clean, innovate and beautiful hotel! May not located in the center of Berlin but you have always an easy access to it. Even by tram or taxi! Friendly and helpful staff! The breakfast was very good and until now is the only hotel I ever been with gluten free station!!! Well done!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM