of TripAdvisor Travelers recommend this hotel
I always receive great customer service whenever I go, no matter how busy they are. rooms are comfy and usually pretty quiet. the number 1 thing is location, location, location!!!!! the side door lets out right onto bourbon street which is a plus if you intend to brave the streets.
"Great location, decent rooms"
We stayed at the Astor Crowne Plaza prior to leaving on our Carnival cruise. The location is handy to lots in New Orleans. The lobby was beautiful, the rooms standard. You definitely are paying for location. The beds were bricks but other than that, we were pleased. The valet parking was full when we arrived and had to park quite a distance away...so do some research on places to park in case valet is full while you are there.
"3 Stars for a 3 star hotel"
Very average hotel. Everything from front desk staff to amenities in the room. No water in the room and no refrigerator. Walls are thin and plumbing from other units can be heard like it's in your room. Bathroom was super tight with the door swinging in and almost hitting the toilet. Actually switched hotels after two nights.
There was a drip from the ceiling, had to leave the garbage can in a certain spot. The soap/shampoo dispensers in the bath didn't work properly. All very minor details... besides those few instances, we loved our stay.
"Great location and price"
Fantastic location with a side entrance on Bourbon Street. Price was incredible on Priceline Express Deals. Room had new furnishings. Only parking is valet $45. Definitely recommend. Great lobby with chandeliers.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM