of TripAdvisor Travelers recommend this hotel
"The heart of London"
Elegant. Expensive. Excellent. At $670Canadian/night ($505U.S,) , far beyond an appropriate price point for us but well worth saving up for. Excellent value became outstanding with three nights-for-two promotion available to us. Would return in a heartbeat and would look for similar opportunities with any Baglioni hotel. (They're mostly in Europe.) First experience with the brand. Powerful impression.
"Beautiful property, excellent service"
I would highly recommend staying at The Baglioni. It's a rare find as far as hotels in London go. The service is always excellent, the rooms very spacious and beautifully set up, and a great location to shops and restaurants in Kensington, across the street from Hyde Park and a short walk to the tube. We've stayed here 4 times and will definitely return.
"not up to standard"
Arrived and greeted well by Phil and other porters. Taken up to room,spacious room, no block out curtains only a blind. On my showering the next day the water started to stop running but luckily there was a dribble of water to finish my shower and then the water stopped. Partner rang reception. This again happened two more times on our return to the hotel. Rang reception and was told pump not strong enough to pump water to 5 th floor. Bar staff were very lazy, we had a drink on first night there and it took ages to take order and on return to hotel decided to give bar another go but walked out. Ate breakfast at cafes outside hotel as their breakfast was expensive. The bed was terrible as it had hollows from other people and after one night my back was in pain. On return visit slept between the hollows On return to hotel the receptionist said do you remember the room from last visit -you had a suite (which we did not) and we were given the same room and we did not have a suite last visit. This hotel is expensive hotel and 5 stars but would not stay again or recommend
This beautiful boutique hotel is in the perfect location for exploring the city, and the service is second to none. We dined in the restaurant on a number of occasions, and every time the food was exceptional. The beds are extremely comfortable, I can't wait to return!
"One of londons finest."
Great location fantastic staff overall great stay. Phil was a joy to deal with he was going to concierge staff. The food was excellent little on the pricey side but well worth it . I would definitely stay here again .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM