Banyan Tree Mayakoba is situated 10 minutes’ north of Playa del Carmen, 40 minutes south of Cancún. Cancún International Airport is a 45-minute drive from the hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 3:00 PM , Check-out: 12:00 PM
Note that children over six years old will have to pay 50% of adult breakfast.
Guests can request an airport transfer for an additional cost. Please contact property directly for further details.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
For flexible rates, 100 percent of the first night will be charged by the hotel anytime after the booking for the following periods: - From 15/04/2018 to 19/12/2018
- From 02/05/2019 to 18/12/2019
The first two nights may be charged by the hotel anytime after the booking for the following periods:
- From 01/01/2019 to 01/05/2019
For all bookings made for the period of 19th December 2018/2019 to 31st December 2018/2019, the hotel will charge the total of the booking within 90 days before arrival.