of TripAdvisor Travelers recommend this hotel
"A good place for business"
I stayed there for many times since 2007. I think it is a fairly good hotel in BDA. It is especially convenient for business travel. The breakfast was good and the room is OK. Its restaurant was a little expensive but has really good food.
Our family of 4 spent 4 nights at this hotel. Upon check in, it was clear that the service would be poor when we could not communicate in English and the staff was less than hospitable. Each of the 4 nights were very uncomfortable when trying to sleep. In the middle of the night, we would get up very warm, noticing that the a/c went from 25 degrees c to 30 degrees c. We tried to adjust the thermostat and complained to the hotel staff with no success. The beds were extra, extra firm. The carpet was very dirty. Daily breakfast buffet was included. The wait and kitchen staff were not friendly or helpful. Most of the food tasted like it was leftover from the day prior...dry and rubbery. The lobby was nice.
"Good business hotel in BDA but horrible Wifi"
The reception staff could be friendlier and speak more English. This is a great choice in the BDA. Rooms are large, clean and comfortable. Breakfast is included and it is quite good. My only complain wa the Wifi. It is just bad and keeps dropping. Otherwise very recommended.
"very disappointing service"
We stayed at this hotel for 7 nights during a tour last week we were very unhappy with the service and room supplied as a double room was booked and we were given 2 singles this was rectified quickly although not for many on our tour. The water was cold for showers and it took days to try and sort out the problem mainly due to language issues when the engineer finally arrived he more or less indicated the water was ok and left quickly, the water finally improved 4 days later when a conference booked into hotel the same as the breakfast it was very basic for the first 4 days. we were unable to use the pool unless we had a swimming certificate and a swimming cap it was really strange and also disappointing. This hotel is not 5 star although the lobby area is very nice, the bowling alley was not in operation and the little shop had next to nothing in it and it is along way to any shops as hotel is in an isolated part of the city, we could not recommend this hotel due to our experience there,
"Excellent luxury hotel - if you need to be in the neighbourhood"
Very pleasant luxury hotel far away from anywhere touristy. There is nothing to see, so you better have a reason to come here. The hotel itself is quite good, although a few things are not great. Internet speed was ridiculously slow during peak hours and the gym is a sad affair. Staff is friendly and helpful, food is very good, rooms are splendid.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM