of TripAdvisor Travelers recommend this hotel
"Good location, great service"
This is a very nice hotel situated in a great location in the city. The internal decor is very nice, the rooms are spotless and well presented and the restaurants and bars are also very good. However, the quality of service is what defines this hotel. The service was exceptional from the moment we checked in until the moment we checked out. Staff really wanted to go above and beyond to help out. It certainly helped make our visit memorable. We would definitely return.
"Great location brilliant staff"
No better location in Reims walking distance from the train station and to all the main attractions and shops Tip - if travelling from Paris ( CDG) book the fast train to Reims online before you arrive as they get fully booked ( sitting only ). Hotel staff are first class - but worth going out for breakfast l' apostrophe around the corner is great value and breakfast excellent. The hotel bar is a good night spot and excellent range of champagne
A very nice hotel with equally nice cozy rooms and its right smack in the middle of the town where all the cafes and bars are. #Winning The service was awesome as the staff mostly spoke English and were very helpful. I only stayed for a night and was barely in the room (the bars had to be visited). My room overlooked the street!!! NICE!
We have stayed here many times and always enjoyed the experience. This time we decided to treat ourselves to a privilege room. There are one or two gripes regarding the room; there is a purple glass panel between the bathroom and the bedroom, very arty, but if you go into the bathroom at night and turn on the light it floods the bedroom with purple light, not very restful for anyone trying to sleep! There are no hooks for hanging clothes while you are showering, the only one is above the bath and is too high for most people to reach. The only tea offered on the t and c tray is green tea(not to everyone's taste) some breakfast tea would be nice(you don't always want to call reception early in the morning for this sort of problem!). Other than that the stay was great, the staff are always helpful and welcoming.
"Touring France by motorbike. Overnight at Rheims on return leg of journey."
My wife and I arrived at the hotel on a hot June afternoon, and were able to temporarily park our motorbikes just off the road directly outside the hotel main entrance, whilst we checked in. We were greeted by a very helpful and friendly young Englishman, Alex, who very helpfully subsequently met us in the underground parking garage with a luggage trolley. Great service! Our two night stay was most enjoyable in a well appointed and very clean 5th floor room with views of the towers of the city's Notre Dame cathedral. We found, on the whole, service and staff to be most helpful. We would certainly consider returning to this hotel in this lovely city.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:30 PM , Check-out: 11:30 AM