For your comfort and convenience of your trip, the hotel is located opposite Shopping Morumbi mall, and close to the business centers and offices of the Berrini region. Morumbi concentrates some of the finest neighborhoods in the city of São Paulo, and is a bastion of the São Paulo high society. Within the district is the Bandeirantes Palace, headquarters of the State Government of São Paulo, the luxurious Shopping Cidade mall, the Horse Racecourse of Cidade Jardim, owned by the Jockey Club of São Paulo, and the Octávio Frias de Oliveira Bridge, known as Ponte Estaiada.
"Terrible Customer Service, Dilapidated Infrastructure"
I travel to Sao Paulo for work at least once every few months. Given the proximity of this hotel to my office, I end up staying here. HOWEVER - i have literally nothing positive to say about this hotel. Every single time I have stayed at this hotel, there has been some issue with billing/invoicing. (i.e: in my last stay, i was overcharged for a night and the reimbursement process is taking over 4 weeks.. - still processing) Not to mention - the quality of the rooms and breakfast is god-awful. TL;DR - Avoid at all costs (i know i will)
"WORST HOTEL EVER"
I spent 1 week in this hotel in a business trip. During the last night, I advice to them htat my husband will going to arrive at 3:00 AM to depart with me at 6:00 to airport and they charged R$60 just to spent 3 hs with me. I advise to them that I never again we will be staying here and the don´t care. The guy from the front desk just say "OK", i already charge the $60 in your credit card. Additionally the breakffast is poor, room in floor 17 is too noisy and the bathroom is as big as a phone cabine :( WORST HOSPITALITY AND CUSTOMER CARE EVER SEEN!
"Poor hotel, too expensive for what it offers"
The hotel is in very bad shape and fails to fulfill what it promises. I got there on Sunday evening, around 9pm. There were about 15 people in line to checkin and only one poor attendant was struggling to assist everyone. In addition to that, the hotel internet went out and all guests were phoning the reception, which only made it more difficult for the poor girl. The room is not at all nice. It is big, but the couch had a disgusting stain that prevented me from touching it, the bed linen was too small for the bad and would barely cover the mattress, and the bathroom wallpaper was peeling off. Breakfast was simple and overcrowded, had to wait for a table. And the checkout, just like the checkin, had another huge cue. Ah, the wi-fi that wasn't working on the first day' Took three days to get back to work and even then was very slow.
"Convenient location to Business park, the rest is just poor value"
I go to this hotel from time to time, just because it is walking distance to our office in SP, and to avoid SP traffic, otherwise I would avoid this hotel. It is a very basic hotel at luxury price sometimes. Everything is just average, nothing bad, but nothing good either, and the price just ridiculous for its standards.
03-05april2017 06-09april2017 First day stay at floor 23, house keeping do not clean the room on 04april. Internet speed, sucks! 06-09april2017, i stayed at 2nd floor, and if i open the window, smell of cooking enter my room, maybe my room window is too close to kitchen smoke exhaust.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM