Burj Al Arab is located near the beach in Dubai's Jumeirah Beach neighborhood and close to Wild Wadi and Mall of the Emirates. Additional area points of interest include Aquaventure and The Emirates Golf Club.
of TripAdvisor Travelers recommend this hotel
"Amazing experience "
I had a sweet package in burj al Arab sahn eddar lounge it was amazing atmosphere and Arabic band was nice, the view was looking luxury with the fountain thanks to Ahmed who served us will definitely come back again
"Burj Al Arab"
The Burj Al Arab Hotel is to die for. Just take a look at it. Beautiful to look at, modern, artistic, comfortable, and exclusive. Inside it got it all, everything that you could possibly need. Just go there and enjoy it!
"Worst Talise Spa ever!"
“Jumeirah’s renowned signature luxury experience”, that could be true in many services provided at Burj Al Arab, until you stumble with the experience of the Talise Spa. I have been to most of Talise spas in Dubai and I love them (the facilities, products, knowledge of the staff, and customer care), am also a regular Burj Al Arab customer (simply because it is one of the best), I have also visited most of Jumeirah properties (simply because they thrive to provide a luxury experience), so I have a Gold Sirius membership. One would think that three successful brands (Jumeirah, Burj Al Arab, and Talise Spa) makes an unforgettable experience; well, the case is that you have one of the best facilities, products, natural light, and a 150 meters above the gulf surrounded by blue sky and sea, nothing beats that except: 1) a staff without knowledge about UAE policies and regulations, who does not want to admit that they do not know, so they punish you by 2) customer being transferred over and over, and then 3) an aggressive attitude from the management of the spa backing their staff, (all sweet but emotional and a turn off). So, why does that happen when it must not' It is absolutely because of one factor; the absent minded higher management!
"The best hotel in the world"
We rate this hotel 10/10. The hotel was clean all the time great customer service. They never said no and always looked into what was asked. Greeted you with a smile and made you feel like royalty. The kids loved it and there was a treat for them every time. This hotel really sets the bar high!!!
"Not a 7 star hotel"
While the hotel is quite grand, the quality of the hotel is not a 7 star, or even 5 star, property and is in desperate need of renovations. The furniture, and the building in general, is old and outdated, and the food is subpar. The New Year's Eve event was nice, but the food was not up to standard, especially for the cost. However, Mandy, the butler on our floor, did everything she could to keep us happy and provided us with excellent service. She was the saving grace to our stay. Some of the waiters at the breakfast buffet were also kind and had great service.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM