of TripAdvisor Travelers recommend this hotel
"Friendly and Helpful Staff"
Upon arrival we were shown around the Chateau and then to our room. The room was very nice and had everything we needed including a small balcony that had a nice view of the grounds. The food was average- but the service was great.
"chateau de l'isle"
Very nice old fashioned rooms. Biggest disappointment was that - like everywhere in non-working France - the kitchen was already closed when I arrived at ten past ten in the evening from a long drive with an empty stomach. I had to drive around five miles in the area to find anything open to dine. For a rated hotel they could have kitchen staff to eleven or midnight, surely. What is becoming of French cuisine, you cannot find it between Paris and Nice. Better Strassbourg be German again
"High 3 / Low 4 Stars"
Difficult property to rate..... real positives include an amazing breakfast in an superb room with wonderful staff. This may be an odd feature to start with but there isn't a better way to start off the day than with a wonderful buffet. The location can also be a real positive if you have a vehicle or are willing to do a little walking on a regular basis to the tram... about a 10 minute walk with very frequent service to the city. The Chateau is in a wonderful park like setting along the river. It is located in the little community of Ostwald that has several wonderful restaurants... our favourite being Belle Vue. On the negative side, the Chateau doesn't have the feel or vibe of a hotel and is in need to updating. Part of our issue may be when we visited but we were told the hotel was very busy. There isn't a real check-in desk or concierge, the spa is spa-lite, and our room at least needed some TLC. Our room wasn't bad but certainly wasn't at the same level as other hotels in the SLH network. Having said that, the Chateau's rates were modest in comparison to most hotels in the SLH network. All in all we had a very nice stay.
"Mr David Rocci"
Disappointing for a 5 star Hotel. Not sure how it received the rating. No Chef in Duty until 9am in morning. Could not even get eggs cooked to suit. Also room not made up one day. Facilities and servoce not 5 star.
"Wonderful stay at a beautiful hotel"
We thoroughly our stay at the beautiful Chateau de L'ile. The staff were incredibly helpful and we loved dining at both of their restaurants. Really great food and quality. The grounds are beautiful and the spa relaxing. We went with our 2.5 year old little boy and he also loved roaming the grounds and the delicious dinners. Highly recommended place.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM