Very well located and comfortable. The service was nice and the room spacious and clean. I felt at home all the time and I noticed how convenient it was for me to move around the city from the location.
"We had an excellent stay at Citadines Michel!"
We (my hushand and I and our two teenagers) stayed at Citadines Michel for three nights. We were in town to celebrate a few birthdays in the family. The whole extended family did not stay at the Citadines but in different hotels close by. Before we arrived at the hotel I wrote the staff to ask them if they could help me order a birthdaycake to the hotel one morning so I could invite our relatives to our hotel as a surprise for my husband and daughter. They replied right away that it certainly wouldn't be a problem and asked what kind of cake I wanted. I planned this with several members of the staff, sneaking around hiding sparkling wine and such, and they were all so incredible nice and helpful. On the morning of the surprise-party they arranged for us to stay in a private cabinet and had set everthing up beatifully it was just perfect! It was even more than I asked for, you rarely get that kind of service anywhere these days. We stayed in an apartment on the top of the building and even if the hotel is by a busy street, you couldn't hear any traffic. Outside was a big terrace (even if we didn't use it in October). The apartment was extremely neat and modern and had all the amenities you could possibly need. It also had two bathrooms which was perfect for us. The beds were really nice and comfortable (eventhough the sofabed was a little squeaky - but it was really wide for being a sofabed) The location was really good. We would definitely stay there again! Best staff ever!
We spent two nights at the Citadines Michel as a repeat visit. This time, everything was just excellent: the nice and well-maintained Studio Deluxe, all services experienced, up to the comfort of a parking space in the garage.
"Great rooms, great location"
Stayed here as part of a group of 11, 3 rooms of 4 (1 double, 1 sofa bed) and we were all pleasantly surprised by this accomodation. Large rooms, friendly staff and good value for money. The location as well was good. Walking distance to the Reeperbahn for nightlife, as well as right next to train stations.
My family and I just returned from our trip to Europe. Our last stay was the Citadines in Hamburg. This was our first time at this hotel which was recommended by our travel agent. It was spacious and clean and we also had a balcony. It was located near the city centre which is what we were looking for. The staff was very helpful and pleasant and there were umbrellas available for guests which was a pleasant surprise as was the availability for coffee throughout the day and evening at no cost. It is a quaint hotel in a good location with great staff. I would not hesitate to stay here again or to recommend t friends.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM