"Overnight in SF"
Great hotel and good location. Had a chance to stay for an overnight whilst on business. Hotel is very cool and the Redwood Room is the best. My room was set back and in a quiet spot. Recommended by the desk. Restaurant recommendations by concierge were spot on. Great stay and great staff. Good location.
"Expensive hotel with exceptional rooms and bar but disappointing breakfast"
The hotel has a great location and super well designed rooms. Staff is generally friendly but could be more trained (very friendly bar lady forgot orders more than once, but at least didn't bill them and my stored luggage was only brought to me after reminding several times). Breakfast however is definitely not worth the price ($28 mandatory surcharge for WiFi and breakfast): There is a tiny buffet with what you could call a sample of options and waiters skillfully avoiding contact with guests. For the money, you could have a great breakfast in the diners around.
Great hotel and really good restruant/Bar, The Gym is very limited and coudl do with some more kit. The loaction is Quiet and away from all the attractions, although it would be good if you are there to shop.
"Lobby is wonderful : Huge upcharge is Not!"
$28.00 upcharge is outrageous! You should charge that to guests who use your exercise room. We did not so the $ 10.00 coupon on food or drink still cost us an additional $18.00 just to stay with you. The room needed more lighting on the way to the bathroom and the bathroom door stopped just short of hitting the toilet. This made it seem like an afterthought, not well planned out.
I really loved staying here. The aesthetic was beautiful. Even though it was a business trip, when I returned to the hotel each day, the vibe made it feel more relaxed. Love the location. And love the Scandic-Chic interiors
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM