of TripAdvisor Travelers recommend this hotel
"TOP notch service and lovely rooms!"
Amazing amazing service that blew me away! Checking in was a breeze with Fiona. She also gave my 1.5yo a little welcome gift bag which has Color pencils and paper! Later on a staff brought baby toiletries, bathtub and another gift box filled with things for my little one. For dinner we ask for recommendations at the concierge and Trista and Bency helped us book a place at Zi Yat Heen which was yummy and not too expensive. They showed us how to get there too (very simple to follow instructions and map given). When we are heading out to Explore, Herbert gave us guidance and recommendation for breakfast options. Lastly at checkout, Sammy help us booked tickets to the ferry back to HK. Wish I book more days in Macau to stay in Conrad!! Highly recommend and will come back for sure!
This was one of best Conrads I have stayed in. As a Diamond member We were treated like royalty. Stella, guest relations, went out her way to make our stay memorable and Ivan made sure our needs were met. It was because their genuine sincere attitude, we wiill definitely return.
Spent a one night stay in a one bed suite (upgraded as Diamond) , Lounge , service and sleep quality all fantastic. Cant comment about restaurants as only a short stay and with lounge access you do not need breakfast.
"Nothing compares to Conrad"
Only a word "excellence" what i think about Conrad.. From the time we arrived in the hotel, check in, the concierge guide me to my room.. their services, The room, everything is awesome.. 10/10 definitely the best hotel in Macau.. All my thanks to indonesian staff in conrad for giving me greatest stay experience in my life..
"Best hotel in Macao ever"
Zillion thanks for the special arrangement for my birthday by Guest Relations Team, I did have a memorable one. Besides, the Concierge always shows helpfulness and fulfil our requests, so that we could always enjoy our stays every time.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM